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Alexander Youth Services
Center
(AKA Arkansas Juvenile Assessment and Treatment
Center)
Alexander, Arkansas
Group 4 (formerly run by
Cornell)
January 26, 2008 Arkansas Democrat-Gazette
The state's youth detention center near Alexander has been accredited for the
first time by a national correctional association. But while officials expressed
optimism that the center's beleaguered past was nearing an end, two days later
they were explaining a Jan. 19 incident involving mistreatment of a teenager
that resulted in the firing of three staff members. The private Virginia-based
company, G4S, operates the 140-bed detention center under a contract with the
state Youth Services Division. Officials said Wednesday the American
Correctional Association inspected the quality of life, security, food service,
medical care and educational programs in November at the Arkansas Juvenile
Assessment and Treatment Center, and later accredited the facility. Center
administrator Todd Speight said he viewed accreditation as a sign that the
center was making progress. "I see this as turning a corner," Speight said.
"We've got a long way to go, but we're making good progress." The previous
contractor, Houston-based Cornell Companies Inc., was fired in late 2006. G4S
has run the center for about a year. Previously known as the Alexander Youth
Services Center or the Alexander Juvenile Correctional Facility, the center is
the state's largest youth residential treatment facility. Two days after
announcing the accreditation, officials said one staff member lost his job for
using inappropriate physical force and two others were fired for trying to
protect him. Speight said a male employee physically restrained a 17-year-old
boy in a dormitory in a manner that was "completely inappropriate." He said two
others were fired for misleading investigators because the original report
attempted to conceal the nature of the scuffle. Speight, who did not disclose
the employees' names, said he was disappointed by the firings, but stressed that
center employees are hard workers who try to do their best. "These three did
something inappropriate and were held accountable," he said. The Bryant Police
Department and the Arkansas State Police are investigating. Scott Tanner, a
state ombudsman for juvenile justice issues, said the teenager apparently
suffered a sore ankle but his safety was not an issue. "This doesn't seem to be
standard operating procedure, but something out of the ordinary," Tanner said.
The center's history includes incidents of abuse, mismanagement and educational
shortfalls. In 2003, the state and the U.S. Justice Department signed a court
agreement to improve shortcomings in fire prevention, suicide prevention,
religious policies and educational programs.
July 25, 2007 Arkansas News
The state is developing a plan to improve special education programs at an
embattled state lockup for troubled youth, officials told lawmakers Tuesday.
Special education at the Alexander Juvenile Correction Facility were found
lacking in a report last month. "Yes, we intend to fix the problems out there,"
former state Rep. Steve Jones, now deputy director of the state Department of
Human Services, told lawmakers at a meeting Tuesday. DHS oversees the Division
of Youth Services, which runs the Alexander unit and other juvenile facilities
in the state. During the meeting, legislators expressed concern with a June
report by the state Department of Education, which found that DHS is not in
compliance with several state and federal regulations regarding the Individuals
with Disabilities Act. The report found procedures for the evaluation of
specific learning disabilities were lacking at the Alexander facility, which
houses some of the state's most violent youth offenders. Other problem areas
included individualized education programs and, in some cases, children were
advanced a grade even though DYS was not providing an appropriate education to
them. Also, parents of the children were not being informed of their rights
regarding special education programs. "Just because a kid is in jail doesn't
mean they don't deserve a good education," said Sen. Kim Hendren, R-Gravette,
upset with DYS. About 500 children a year stay at the 143-bed facility in Saline
County. Marcia Harding, associate director of special education for the state
Department of Education, told lawmakers DYS is supposed to present a correction
action on how it plans to deal with some of the problem on Aug. 1. A plan to
address the rest is due Sept. 15. The officials addressed a joint meeting of the
Senate Committee on Children and Youth and the House Committee on Aging,
Children and Youth, Legislative and Military Affairs. Also during the meeting,
Hendren and other lawmakers said they did not understand why the special-needs
education deficiencies identified in a study two years ago have still not been
addressed. "Who is in charge of getting this mess fixed?" Hendren asked, saying
he did not want to "beat this up time and time again." DHS Director John Selig
agreed the problems should have been addressed, but he said a variety
circumstances, including the firing of the facilities management, Cornell Cos.
Inc., in November, and the hiring of G4S Youth Services in January, were
partially to blame.
June 19, 2007 The Morning News
A new report identifying problems in the special education program at the
former Alexander Youth Services Center -- some of which were previously
identified in a 2005 study -- drew frustrated comments Monday from legislative
panels that oversee the state's youth lockups. "It seems we're planning
ourselves to death but we're not getting anything accomplished," said state Rep.
Bobby Pierce, D-Sheridan, during a joint meeting of the House and Senate
committees on children and youth. In a report released this month, the state
Education Department cites about 50 practices at the facility, now known as the
Arkansas Juvenile Assessment and Treatment Center, that don't comply with state
and federal regulations under the Individuals with Disabilities Education Act.
The department has directed the Division of Youth Services to develop a plan of
action for correcting the problems. Sen. Sue Madison, D-Fayetteville, said that
on visits to the facility in Saline County she has been "extremely unimpressed"
with the educational practices she saw, which she said seemed to consist of
youths playing on a computer. "Do we have any way of determining if they're
really learning something, or if we're just letting a computer baby-sit them?"
she asked. The House chairwoman, Rep. Linda Chesterfield, D-Little Rock, said a
lack of sufficient information gathering is one of the problems highlighted in
the report. Chesterfield said scrutiny is needed for the educational services
the state provides to all youth in custody, not only those in need of special
education. Scott Tanner, ombudsman coordinator for the state Public Defender
Commission, testified that the Division of Youth Services has had chronic
problems with its education system at least since 2000, the year he became an
ombudsman. Education services at the facility are provided by Group 4 Securicor,
the private company that took over operation of the facility in January. The
state fired the facility's previous operator, Cornell Companies, in November
after a state investigation found evidence that psychotropic drugs may have been
administered improperly to some youths as a restraint. The facility also was
investigated in 2005, after 17-year-old Lakeisha Brown died from a blood clot in
her lungs two days after complaining to staff that she felt ill. Cornell was
ordered to revamp some of its policies as a result of that investigation.
Madison asked Monday whether it would be more appropriate for the education of
youth in custody to be undertaken by the state rather than a private company.
Education Department attorney Scott Smith said he did not believe it would.
Trying to incorporate students in custody into the state's public education
system would require compliance with numerous state and federal mandates that
currently are waived, he said. "The reason I ask is, there's something wrong
with the picture in my mind when you have state agencies ..... firmly committed
to a free public education, and then we turn around and hire a private company
to deliver that," Madison said. "I just have a hard time thinking that that's a
good idea." Steve Jones, a former state representative who recently became
deputy director of the Department of Health and Human Services, told the
committee the Division of Youth Services is working on a plan to correct the
problems. Rep. Dawn Creekmore, D-Hensley, noted that the division developed a
plan of action previously, after a 2005 report cited problems with the
facility's educational system. "It's time to quit putting plans of action on
paper and time to bring something to the table, take some action, physical
action, for improvement. These children are still here, and we're just letting
them down continuously, year after year after year," she said. "It is children
that the state Department of Education is all about, and it is children that DYS
is all about," Chesterfield said. "Somewhere the bureaucratic -- we're not going
to use the alliterative -- the bureaucratic stuff, if you will, has got to be
overcome for the children." Jones assured the committees the division would
achieve real results.
April 21, 2007 AP
Two employees at the Alexander Juvenile Correctional Facility have been
fired after allegations that they physically abused a 15-year-old girl, the
lockup's administrator said. Todd Speight, facility administrator, said two
employees were fired because of an incident involving the girl, but emphasized
there are many more employees who are trying hard to be a positive influence on
the youths. "Our philosophy is we will treat kids right. We truly believe we
will turn Alexander around. Not a doubt," Speight said. "We understand there are
going to be some negative things at a program that large but we are all about
correcting those things with oversight and supervision." The girl, who had been
at Alexander for about four months, called advocacy group Disability Rights
Center in early April to report the abuse. The teen told the group's
investigator that on March 25 she lost consciousness while she was restrained on
the floor of her dorm, according to a report released by the Disability Rights
Center. While the group was investigating, the girl's family called and reported
that she had bruises on her body from another restraint on April 10. This is the
fourth incident at Alexander investigated by the Disability Rights Center, which
has released reports on the allegations of abuse to the Arkansas
Democrat-Gazette. "It's not just one bad thing that we can say, 'It happened but
we fixed it,' and can go on," said Dana McClain, a senior attorney with
Disability Rights Center. "It's an ongoing thing." The center is run by G4S
Youth Services, which took over after the state fired the previous contractor,
Cornell Cos. Inc. Cornell was fired after allegations that nurses
inappropriately gave anti- psychotic medications to calm bad behavior. Julie
Munsell, a spokeswoman for the state's Department of Human Services, said the
agency is closely watching G4S' work at Alexander. "We want to send a very clear
message that change is still going on out at Alexander, very positive change,"
Munsell said. "We've seen a change in the demeanor not only of the staff but
also of the campus as a whole."
March 16, 2007 Arkansas Democrat-Gazette
Advocates investigating a claim of abuse by a teenager at the Alexander
Juvenile Correctional Facility say employees failed to help the boy even as his
screams could be heard behind a closed door in an office without a surveillance
camera, according to a report released to the Arkansas Democrat-Gazette on
Thursday. In its eight-page report, the Disability Rights Center claims the 15-
year-old boy was restrained on the ground for too long during an obscenity-laced
encounter with staff members. The advocacy group released its report to the
state and to G4S Youth Services, the company that runs the facility, and is
calling for disciplinary action against some employees. G4S is investigating the
incident with renewed vigor, said John Morgenthau, the company’s chief operating
officer and vice president.
January 18, 2007 KATV
Lawmakers said Thursday they plan to study the future of the Alexander youth
lockup--and whether they should continue using private companies to run the
facility. The Joint Budget Committee reviewed a $4.9 million contract for G4S
Youth Services of Virginia, which will take control of the Alexander juvenile
facility beginning Sunday. John Selig, director of Department of Health and
Human Services, told lawmakers he's confident the company will provide better
management than Cornell Companies, which was fired last year for inappropriately
injecting children with antipsychotic medications. State Senator Shane Broadway,
a Democrat from Bryant, says he wants the Legislature to have more oversight of
the youth facility. Broadway says he hopes there is further discussion on the
future of the lockup.
January 11, 2007 Arkansas News Bureau
The state Department of Health and Human Services has agreed to enter into a
short-term contract with a company to operate the troubled Alexander Juvenile
Correctional Facility in Saline County, agency officials said Wednesday. The
agency has signed a $4.5 million contract with G4S Youth Services in Richmond,
Va., a division of the British-based Group 4 Securicor, for the company to
operate the facility from Jan. 21 through June 30, DHHS spokeswoman Julie
Munsell said. The contract is pending approval by the Department of Finance and
Administration. At the end of the six-month period, the state will have the
option of renewing the contract for an additional year, Munsell said. Munsell
said no bids were taken because the agreement was reached under emergency
procedures. The agency considered the situation an emergency because of safety
and welfare concerns for the 143 youths at the facility, she said. The state
fired Cornell Companies, the Pennsylvania-based company that previously ran the
facility, in November after a state investigation indicated psychotropic drugs
may have been administered improperly to some youths to restrain them. Munsell
said Cornell is still at the site, but the state has been in charge since Nov.
3.
December 12, 2006 Arkansas News
Discussions are going well with a British-based corporation that may be asked to
take over operation of the problem-plagued Alexander Youth Services Center in
Saline County, officials told legislators Monday. John Selig, director of the
state Department of Health and Human Services, said the agency is in discussions
with Group 4 Securicor, or G4S, about the possibility of assuming operation of
the center. The British first would take over for Pennsylvania-based Cornell
Companies. DHHS terminated its contract with the Cornell this summer after
announcing an investigation discovered that staff at the center may have
administered psychotropic drugs to some youths as a restraint. Speaking at a
joint meeting of the House and Senate Committees on Public Health, Welfare and
Labor, Selig said the agency contacted health services agencies in other states
for advice on replacing Cornell, and G4S' name came up.
November 5, 2006 Arkansas Democrat-Gazette
An advocacy group that has been monitoring Alexander Youth Services Center for
months said Saturday that Arkansas isn’t meeting the mental health, education
and special education needs of the children at the troubled facility as required
by the U. S. Department of Justice and state law. Problems at the center are
systemic, said Dana McClain, a senior attorney with the Disability Rights
Center, a federally funded Little Rock nonprofit that assists disabled
Arkansans. “We don’t think this is rehabilitation, and state law says it is
supposed to be [for youthful offenders ]. I think it’s punishment,” she said. “I
feel like these children are being set up to go to adult prison.” At some point,
she said, the youthful offenders at the lockup will get out, “and you hope when
they do they’ve got a better shot at being productive members of society.” A
draft copy of the group’s lengthy report detailing “failures” at the center in
Saline County was given to the Arkansas Democrat-Gazette on Saturday — a day
after the state unexpectedly ended its contract with Cornell Cos. Inc., a
Houston company that ran the center for the past five years. An internal
investigation found that employees were “inappropriately” drugging youthful
offenders with psychotropic drugs to control bad behavior. The state was paying
Cornell about $ 10 million annually. News about the forced medications,
sometimes given without a doctor’s order, prompted some legislators and others
to renew calls Friday to shut down the state’s largest lockup for youthful
offenders. The Disability Rights Center report, which outlines about 50
problems, is expected to be released publicly later this week. McClain said her
group will meet with the Department of Health and Human Services on Monday to
discuss the findings. Monitors for Disability Rights have been making
unannounced visits, as allowed by federal statute, to the center at least three
times a month since March. “Under the contract these are things Cornell was
responsible for providing,” McClain said. “I hope [Health and Human Services ]
doesn’t just address that one issue [about the medication ]. This is a good time
to do more because they are starting anew.” The agency has been responsive so
far, McClain noted. Cornell, however, didn’t address some of the major concerns
that Mc-Clain said she repeatedly talked to company employees about. Julie
Munsell, Health and Human Services spokesman, said her agency has received a
copy of the report but she declined to comment about the details until it is
published and officials meet with the group’s representatives. Health and Human
Services is the umbrella agency over the Youth Services Division, which now
operates the youth lockup. In general, Munsell said, the state has made many
strides since entering into a settlement agreement with the Department of
Justice in March 2003 after a federal investigation found civil rights
violations in the delivery of mental-health care, education, fire safety and
freedom of religious expression at the center. Still, more work is needed,
particularly with the center’s education system, she acknowledged. “We do still
struggle with education issues at Alexander, and we’ve been working with the
Department of Education to improve those issues,” she said. “We will always
strive to get to an ideal setting, but it will take us time to get there.” The
Justice Department hasn’t visited the center since January. Over the years, the
youths at the Alexander center have complained that employees kicked, slapped
and even threatened them with death. Others killed themselves. One boy, known
for days to be suicidal, was able to hang himself a few years ago with a
bedsheet. An investigation later found that his guard didn’t check on him.
Another boy hanged himself in the same cell just a few months later — just as
the state hired Cornell to take over the facility and fix its problems. And last
year, a 17-year-old girl at the center died of blood clots in her lungs. She
complained to nurses and supervisors that she was ill, but they didn’t believe
her, even as she lay dying, according to a subsequent investigation. Munsell
said her agency plans to work with the Disability Rights Center to address the
group’s concerns. The Department of Justice couldn’t be reached for comment
Saturday. During visits to the lockup, McClain said monitors found: Youths
watching Harry Potter movies during science class on more than one occasion. A
student sleeping on his keyboard, even though a teacher was sitting at a desk in
the same classroom. No teacher-led reading program, even though at least 50
percent of the youthful offenders at the center have difficulties reading, and
in some cases, can’t read at all. (An ombudsman who regularly visits the center
said the youths are supposed to use a computer-based reading program at their
own pace, but he has seen no evidence that such a system has.
November 4, 2006 Arkansas Democrat-Gazette
Arkansas terminated its contract with Cornell Cos. Inc. to run the troubled
Alexander Youth Services Center on Friday after learning that employees were
drugging youths to control unruly behavior — in many cases without doctors ’
orders, in violation of facility policy and against the children’s wills. A
preliminary investigation found that from Sept. 1 to Oct. 15, nurses at the
center gave 63 injections ofanti-psychotic drugs that have a sedative effect,
including Thorazine, to 25 children in the center’s custody. “There is an
appropriate circumstance under which you can give a chemical restraint,” said
Julie Munsell, spokesman for the state Department of Health and Human Services.
“Our concern is that in many of these cases, they appear not to have been
appropriate.” The internal investigation into the use of chemical restraints
triggered a series of events: The Health and Human Services Department placed
three Alexander employees on administrative leave, the state Board of Nursing
was notified, and Gov. Mike Huckabee ordered a review of Cornell’s policies as
well as an Arkansas State Police investigation into what happened. State police
investigators are working through the weekend so that they can give Huckabee a
preliminary report Monday. Munsell said her agency gave state police its
investigative file, which is a foot thick. “Although we hired a nationally
reputable contractor to provide services, this appears to be a second major
breakdown in the facility’s medical system, and we are no longer confident in
the management at the Alexander campus,” Health and Human Services Director John
Selig said Friday afternoon. Last year, investigators with the Health and Human
Services Department uncovered widespread problems with the medical system at
Alexander after 17-year-old inmate Keisha Brown died from blood clots to her
lungs. Brown had repeatedly complained that she was ill but some nurses and
supervisors at the center did not believe her — even in the last minutes of her
life. “Some of us have had concerns with the contract ever since the incident of
Keisha Brown’s death,” said Sen. Sue Madison, D-Fayetteville. “We were concerned
that her medical care was not what it should have been.” After Keisha’s death,
Sen. Terry Smith, D-Hot Springs, urged the Health and Human Services Department
to end its contract with Cornell and blasted state officials for not better
monitoring the for-profit company. Upon learning about the state’s decision
Friday night, Smith said, “I told you so. “Apparently this company is not on top
of things, and the state employees [who ] are over this are not on top of
things. No one is checking on anybody, and this is what happened. It’s just
terrible.” In a five-page summary, Health and Human Services Department internal
investigators outlined several policy violations and other findings from the
45-day review: Evidence of “falsifying” doctors’ orders on at least two
occasions to show that the child should receive injections “as needed.” The
original orders did not include that option. Evidence from video surveillance
tapes and interviews with the children that some of the inmates were given the
injections against their will. Policy allows youths to refuse the injections so
long as it is not an emergency situation in which the child may endanger himself
or others. Physician order sheets for some of the children that did not include
orders for the injections. Eleven incidents during which the doctor gave a
verbal order to use the medication but never signed any documents, which is
required. No evidence that orders for use of “PRN medications,” which means give
as needed, were reviewed annually as required. No evidence that a second
physician reviewed orders for forced injections as required. No evidence that an
independent psychiatrist reviewed the orders for forced injections, as required
to ensure the children’s right to due process. Evidence that employees did not
properly document the use of the injections. The lack of documentation made it
harder for investigators to piece together exactly what happened during those 45
days, Munsell said. Over the years, the inmates at Alexander have complained
that employees kicked, slapped and even threatened them with death. Others
killed themselves while there. One boy, known for days to be suicidal, was able
to hang himself with a bed sheet because his guard didn’t check on him. Another
boy hanged himself in the same cell just a few months later — just as the state
hired Cornell Cos. Inc. to take over the facility and fix problems there. In
2002, the U. S. Department of Justice found that dozens of problems remained.
Most have since been resolved. The center also is used as an intake facility for
all children who come into the state detention system.
December 29, 2005 Benton Courier
A report on the escape of two 17-year-old prisoners in the state youth lockup at
Alexander says guards sleeping on the job was one of the reasons the boys were
able to break free. The report also says someone inside the facility may have
known of the escape plans. Four staff members have been fired from the facility
run by the private Cornell Companies. The 12-page report by the state Division
of Youth Services says staff members lied about a head count and that a number
of guards were asleep when the two escaped. In the short time before Bryant
police caught Villegas and Lamberth, the two allegedly burglarized and
vandalized Zion Lutheran Church in the Avilla community. The teenagers allegedly
stole $140 and took off in the church's van. The report says one of the boys
admitted taking a key from the staff desk and unlocking the door to their dorm a
week before the escape. The report said the boys got over razor wire by putting
a bath mat over it. State Department of Health and Human Services spokeswoman
Julie Munsell said the agency is addressing the problems outlined in the report.
"It does show them walking past the staff member who was not moving at the
time which indicates perhaps that employee was asleep and, according to
interviews with clients, that's what happened at the time," Munsell said.
"We had multiple system failures; that's what we really want to
address," Munsell said. Munsell said one worker falsified a log
"because she did not know how long the youth had been gone. ... She was
nervous about the outcome of that." "It is very disconcerting. I think
that you have employees exhibiting gross negligence on the job, which is why the
expectation is that you take aggressive action," Munsell said.
December 10, 2005 Arkansas Democrat-Gazette
Two 17-yearold boys face adult prison time, and a private corrections company
suspended five employees without pay after an early Friday morning escape from
the Alexander Youth Services Center near Bryant. Police said they tracked
Benjamin Lamberth and Rusty Villegas as they attempted to flee toward Lamberth's
home in Cherokee Village by intercepting cell phone calls, nabbing them about
nine hours later in a stolen church van near Cave City. Lamberth and Villegas
asked to go to the bathroom, then reportedly bolted through an emergency exit
door at Alexander about 1 a. m. They scaled the perimeter fence, draping a
shower mat over the razor wire, said Julie Munsell, spokesman for the Department
of Human Services. The emergency exit door should have been locked, she said,
guessing that the boys had a key. "This was not something spontaneous. They
had been planning this for several weeks," she said. Apparently, the
teenagers opened the doors without touching a bar that would have triggered a
security alarm, she said. Bryant police were not notified until 4 a. m., when
the boys were found missing during a routine check. The three hours it took for
center officials to realize the boys had escaped will be the subject of an
internal investigation. Several security checks should have been made during
that period, Munsell said. The state reached a legal agreement with the U. S.
Department of Justice in 2003 to eliminate deficits in training and unsafe
conditions at the youth lockup. Some minor education and health record issues
remain to be resolved before the state can be released from federal supervision,
Munsell said Friday. In April 2005, 17-year-old LaKeisha Brown died of blood
clots to her lungs while at the center. State and company investigations found
lapses in care and violations of state and facility policy in her treatment. A
programs supervisor and nursing manager resigned and three employees were
disciplined.
October 26, 2005 Record Times
LaKeisha Brown likely had been suffering from blood clots in her lungs for at
least two days and possibly as long as two weeks before she collapsed at the
Alexander Youth Services Center and then died on April 9, the state medical
examiner said Tuesday. A preliminary autopsy report released soon after
17-year-old "Keisha" died listed the cause of death as blood clots
from her legs that traveled to her lungs. Last week, her mother, Juana Michelle
Brown, gave the Arkansas Democrat-Gazette a copy of the final autopsy report,
which she had just received. Autopsies are not public records in Arkansas. Dr.
Charles Kokes, the state medical examiner, explained aspects of the final report
in an interview Tuesday. "I think if she somehow had been diagnosed in the
days prior to her death, it's possible she could have survived," Kokes
said, but added that a pulmonary thromboembolism - the medical term for a blood
clot in the lungs - can be difficult to detect. Keisha's medical records show
that both nurses and some facility managers believed she was faking sickness for
attention at the time of her death. An investigation this summer by the state
Board of Nursing found that nurses at Alexander did not provide the teenage
inmate with adequate medical care in the days before her death and violated
facility policy and state nursing laws. Another investigation by the state Youth
Services Division found that senior management "was negligent" because
it did not ensure systems were in place to provide Keisha the medical care she
needed. Because of Keisha's death, the Youth Services Division of the state
Department of Health and Human Services uncovered widespread problems with the
medical system at the state's largest lockup for youthful offenders, the head of
the Youth Services Division told state legislators this summer. The problems,
Kenneth Hales explained, have been or are being corrected. For one, the state,
which has contracted with the private company Cornell Cos. Inc. to run
Alexander, has begun auditing medical files of youths at the facility to ensure
they are receiving proper care. Before Keisha's death, the state only audited
the company to make sure it was meeting contractual obligations in operating the
facility. This summer, Cornell fired two contract nurses, the center's nurse
manager and its program supervisor, who also is the second-in-command at the
Alexander center, Jane Miller, director of behavioral health services for
Cornell, has said. Three other employees were disciplined, and more than a dozen
quit. Cornell has apologized for Keisha's death but maintains it is not at
fault.
October 22, 2005 Arkansas News
The company that operates Alexander Youth Services Center has revamped many of
its medical policies in response to the death of a teenager at the center
earlier this year, a company representative said Friday. Testifying before the
Arkansas Legislative Council, the employee of Cornell Companies Inc. said more
nurses were hired and "sick call" rules for youth housed at the
facility were changed following the April death of 17-year-old Lakeisha Brown. A
state investigation found nurses at the 349-bed juvenile detention center may
not have immediately responded to Brown's health complaints. The cause of
Brown's death was a blood clot in her lungs. An investigation by Cornell found
no direct link between Brown's death and inaction by Cornell personnel. Four
employees resigned and one was fired after the incident. According to Cornell's
corrective action plan, no nurses employed at Alexander at the time of Brown's
death are still working at the center.
August 11, 2005 AP
The death of a 17-year-old at the Alexander Youth Services Center in April, and
the investigation that resulted, uncovered widespread problems at the facility,
a state official says. Kenneth Hales, director of the Division of Youth Services
in the state Department of Human Services, told state legislators Wednesday that
"systematic weaknesses" turned up when officials took a close look at
the circumstances of LaKeisha Brown's April 7 death, after she had collapsed at
the youth lockup from a blood clot in her lungs. "It was not just LaKeisha,"
Hales said. Investigations showed that staff members violated the policies of
the facility, operated under contract by Cornell Companies Inc. of Houston, as
well as DHS regulations and state regulations for nurses. Julie Munsell, a
spokesman for the agency, said DHS had regularly audited the Alexander center to
confirm that Cornell was meeting its contractual obligations. But she said those
auditors were not trained to evaluate the medical procedures and policies being
used by the company. "That is something that we have had to ask for some
additional assistance to evaluate, because our auditors are not
clinicians," Munsell said. "The audit is just not designed to do
that." Hales told the Legislature's Joint Performance Review Committee that
a review of procedures showed that, when an inmate reported being sick, "it
was difficult to tell what the response to that sick call was." "When
the nurses examined a youth, you couldn't tell what they saw or what they
concluded to do following that examination," he said. The
investigations also found that nurses at the facility lacked supervision, were
poorly trained and weren't given good instruction on what their supervisors
expected of them, Hales said.
August 3, 2005 AP
Two top managers lost their jobs at a state youth lockup where a teenager died
and three other employees received reprimands, according to the private firm
that runs the facility. Houston-based Cornell Cos. Inc. also said Tuesday that,
in response to the April death of 17-year-old LaKeisha Brown, it had put in
place an action plan that includes better orientation and training procedures
for all staff and an organizational chart with clearly defined lines of
authority. DHS spokesman Julie Munsell said Tuesday evening that Cornell
officials had informed the agency that program director Joann McCoy and nurse
manager Polly King were no longer employed at the Alexander center. She said the
officials did not say whether the two were fired or resigned. Additionally,
three employees received written reprimands: licensed practical nurses Holly
Clark and Kim Clough and an unnamed member of the facility's clerical staff,
Munsell said. The company found more than a dozen problems with Brown's care.
Among them were: The center's top managers did not adequately review Brown's
care after her death and nurses inadequately responded to her when she collapsed
repeatedly and complained of shortness of breath and exhaustion in the days and
hours before her death.
July 28, 2005 Arkansas
Democrat-Gazette
Disciplinary action expected against some employees at Alexander Youth Services
Center for the way they handled 17-year-old LaKeisha Brown has been delayed, a
spokesman for a private company that runs the youth lockup facility for the
state said Wednesday. Cornell Cos. Inc. spokesman Lisa Tauser had said Tuesday
that a team of company employees were meeting that night to implement personnel
changes recommended after the Houston-based company investigated the April 9
death of "Keisha." In a report released Tuesday, a team of Cornell
employees suggested the company suspend nurses who responded to or cared for
Keisha when she collapsed repeatedly and complained of shortness of breath and
exhaustion in the last days and hours of her life. A preliminary autopsy report
shows that Keisha died of blood clots to the lungs. The team also said
"senior management" should be held "strictly accountable"
for failing to ensure the necessary systems were in place so that Keisha would
receive the proper medical care. An unidentified clerical employee also should
be "disciplined" and placed under stricter supervision for making a
decision about Keisha's care without calling a doctor or nurse, the report
shows. Cornell's investigation found more than a dozen problems with her care.
The team noted that the facility's top managers did not adequately review
Keisha's care after her death and that nurses "inadequately" addressed
Keisha's medical concerns. Her records show that the nurses did not believe she
was really sick and did not call a doctor until she was unconscious. Keisha had
been at Alexander, the state's largest juvenile lockup, for nearly two years
after being adjudicated for drug possession, rape and inciting a riot. Last
week, the State Board of Nursing released a report saying that six nurses at the
center violated state nursing regulations in the way they dealt with Keisha. The
board now is conducting additional investigations to determine discipline for
each nurse.
July
27, 2005 Arkansas Democrat-Gazette
Senior management at Alexander Youth Services Center should be "held
accountable" for failing to ensure 17-year-old LaKeisha Brown received the
proper care before she died, and nurses there should be suspended for
inadequately addressing her needs, a private company that runs the facility for
the state has decided. A clerical employee working in the facility's
medical unit also should be "disciplined" and placed under stricter
supervision for making a decision about the care Keisha received without
consulting a doctor or nurse, according to a Cornell Cos. Inc. report released
by the Department of Human Services on Tuesday evening. Facility Director
Bob McCracken, a Cornell employee, did not return a message for comment Tuesday.
The recommendation to dole out punishment is part of a twopage report detailing
the investigation Cornell conducted last month of its own operations after
Keisha died April 9 of a suspected blood clot to the lungs. Cornell's
investigation comes after critical investigations by the state Division of Youth
Services and the Arkansas State Board of Nursing, both of which found that
employees and nurses broke protocol in the way they handled Keisha. Cornell's
investigation, conducted by a team of employees of the Houston-based company,
found more than a dozen problems with her care. The team noted that the
facility's top managers did not adequately review Keisha's care after her death.
The Cornell investigation also found that nurses at the facility
"inadequately" responded to Keisha's needs when she collapsed
repeatedly and complained of shortness of breath and exhaustion in the days and
hours before her death. Keisha's medical records show that the nurses did not
believe she was really sick and did not call a doctor until she was unconscious.
Keisha had been at Alexander, the state's largest juvenile lock-up, for nearly
two years after being adjudicated for drug possession, rape and inciting a riot.
The report also states that the facility's ability to handle medical emergencies
at the time was "inadequate or nonexistent," that "senior
management" was negligent when it failed to ensure all systems were in
place to provide Keisha with the care she needed and that nurses were more
focused on dealing with Keisha's complaints internally than evaluating her
medical condition. The Nursing Board investigated the actions of nurses at the
facility. Last week, the board released a report saying that six nurses at the
center violated state nursing regulations in the way they dealt with Keisha.
The Nursing Board is now conducting additional investigations to determine what
discipline each nurse will receive and whether they will be able to keep their
licenses. State legislators also have been critical of the company. In the
past two months, they have called for additional investigations into Keisha's
death, leading to the Nursing Board report. Other legislators suggested that the
state find another company to oversee the Alexander center, but no such action
has been taken.
July
25, 2005 Arkansas Democrat-Gazette
Now that we know that workers at Alexander Youth Services Center broke the
rules, what are we going to do about it?
Someone in a position of real power and authority ought to be asking this
question, because breaking rules is serious business, you know. Break enough of
them, or at least the wrong ones, and somebody could get hurt or even die.
Which, of course, somebody did. Her name was LaKeisha Brown. She was 17. The
official cause was blood clots in her lungs, but just between us, I believe she
was ignored to death. The state Board of Nursing has completed its inquiry
and found that a state law and several regulations were violated by some of
Keisha's purported caretakers. Altogether, four staff nurses and two contract
nurses were identified as being involved in one or more of the infractions.
In case you missed reporter Amy Upshaw's comprehensive report, found in
Thursday's editions, here are the highlights of the board's inquiry. No
evidence has been found that the registered nurses on duty when Brown repeatedly
collapsed before succumbing were supervising the licensed practical nurses on
the scene. Three of the workers who assessed Keisha's condition and made
decisions about her (lack of) medical care were LPNs, not RNs as required.
Five workers knowingly or consistently failed to accurately or intelligibly
report or document Keisha's condition. Five staffers failed to notify the
designated physician of Keisha's worsening condition over the course of three
days. Now that this inquiry is over, what's next? According to Upshaw's
report, the nursing board now plans to investigate each nurse's particular
involvement in the case with an eye toward considering whether to take some
action against them. Isn't that special? OK, so due process is the path we
follow in these parts, and it's better to take things one step at a time rather
than jump the gun. But a 17-year-old girl is dead and someone needs to answer
for that. Clearly, state law enforcement officials, who also investigated this
"sudden" death that was several days in coming, have closed the books
on it and no prosecutors have been heard from. Apparently, continued
investigation by the nursing board is the only avenue still open. State
Sen. Shane Broadway, one of the handful of lawmakers who have expressed shock
and outrage at Keisha's death, the details of which were first publicized by
Upshaw, understands that there are two points of concern here. The first,
obviously, is the death of one person. The second is the quality of the care
given to others still in her circumstances, i.e., consigned against their will
to the juvenile detention facility at Alexander. "You're talking
about a lot of children's lives," Broadway said last week. "The
quality of care is very important. It's important that we treat each child even
though they have many difficulties. They're still in state custody, and they are
our responsibility." I suppose technically they are in state custody.
Practically speaking, they are in the custody of people who work for a private
company that operates Alexander under a contract with the state. And the private
company, Cornell Companies Inc., of Houston, Texas, doesn't seem too exercised
about the situation. Oh, they say that they're "very sorry" about
Keisha's death, of course, and that "corrections and revisions" are
being made to policies and procedures, but so far the company honchos have mad e
no decisions concerning personnel. I'm very sorry Keisha is dead, too. I'm
very sorry every time someone confined at Alexander dies. What I want to know is
when someone in authority is going to do something about it. Apparently there is
no such person at this time, so it's up to us, the voting public, to find
someone. It'll take time-the next election is more than a year away-but if we
start with the next prosecutorial, legislative or gubernatorial candidate we
meet, if we ask that person what he or she intends to do to make Alexander fit
for human habitation, and if we keep asking this of candidates, we'll get it
cleaned up. Frankly, I don't hold out much hope. I've been writing about
that hell hole for almost a quarter-century, so my main consolation today is
that I won't be around long enough to do it for a quarter-century more. But hope
dies hard. There must be someone somewhere who expects more for tackling the
Alexander problem than a cush ride on a fast track to higher office.
July 21, 2005 Arkansas Democrat-Gazette
The state Board of Nursing has found that the way six nurses at the state's
largest juvenile lockup handled 17-year-old LaKeisha Brown as she fell ill and
died violated a state nursing law and several regulations, according to a report
released Wednesday afternoon. The Nursing Board, which was asked by state
officials to investigate how the nurses dealt with Brown, now plans to
investigate each nurse's involvement in her care at Alexander Youth Services
Center and could discipline them or revoke their licenses, said Deborah Jones,
assistant director of nursing practices for the state.
As of Wednesday evening, all six nurses still were working at the Alexander
center, said Lisa Tauser, a spokesman for Cornell Cos. Inc., the Houston-based
private company that runs the lockup as a contractor for the state. The company
still is trying to decide whether any of the nurses or other employees should be
punished regarding the April 9 death. Meanwhile, the Arkansas Medical
Society, which was asked to review pediatrician Robert Choate's involvement in
Brown's care, said it was not "possible" to do so because the nurses
failed to tell Choate about her worsening condition on April 7, 8 or 9. Choate
could not be reached Wednesday for comment. Among the Nursing Board's
findings: There's no evidence that the registered nurses on duty when Brown
repeatedly collapsed before her death "supervised" the licensed
practical nurses, who have less training and are required by the Arkansas Nurse
Practice Act to work under RNs, physicians or other more qualified medical
professionals. Five nurses violated facility policy and the Board of
Nursing rules and regulations for "knowingly or consistently failing to
accurately or intelligibly report or document a patient's symptoms, responses,
progress, medications and/or treatment." Five nurses violated center
policy and Nursing Board rules and showed "unprofessional conduct" by
failing to notify Choate of Brown's condition. A Youth Services Division
internal investigation into her death found evidence that facility employees
violated several policies in the days and hours before her death. On the day
Brown died, for example, a supervisor dismissed an employee's request to call an
ambulance, and nurses did not call a doctor until Brown was unconscious.
July 8, 2005 Arkansas Democrat-Gazette
A private company that runs the Alexander Youth Services Center for the state
released details Thursday about how it will address problems found after the
April death of 17-year-old inmate LaKeisha Brown, but the company has yet to
decide whether any employees will be disciplined for how they treated her.
Any disciplinary action or personnel changes will take another three months,
according to a letter and a preliminary corrective-action plan the company sent
the state Youth Services Division on July 1. Some are calling for a more speedy
decision. The plan shows that Houston-based Cornell Cos. Inc. will provide
additional training for employees, require more extensive documentation about
medical complaints and treatments, and conduct medical emergency drills.
The company also will require nurses to consult a doctor if an inmate complains
about the same symptoms twice in a 24-hour period, as "Keisha" did.
Though Keisha's mother and legislators say they are happy that Cornell is
learning from what happened, they believe the company needs to hold someone
accountable for the poor decisions made regarding Keisha's medical care.
"I am appalled about them not reprimanding anyone. How long will it
take?" Keisha's mother, Juana Michelle Brown, said Thursday evening.
"You need to go ahead and do something because you're saying, `It's OK'
about what happened." State Sen. Sue Madison also said Cornell is
moving too slowly. "They should have started that process the minute she
died," Madison, D-Fayetteville, said. A Youth Services Division
internal investigation into her death found evidence that facility employees
violated several policies in the days and hours before her death. On the day
Keisha died, for example, a supervisor dismissed an employee's request to call
Keisha an ambulance, and nurses did not call a doctor until Keisha was
unconscious. As a result of its investigation, the state asked Cornell to
provide a plan within 30 days detailing how they would better train employees
and ensure better documentation is kept regarding medical concerns and
treatment. The corrective action plan released Thursday is in response to the
state's request. The Arkansas State Police also investigated Keisha's
death but found no criminal wrongdoing. When legislators learned details
of the last days of Keisha's life, some called for additional investigations
into her medical treatment and suggested the state find another company to
oversee the Alexander facility. "Somebody needs to answer for what
happened to Keisha," Madison said. "If they were following proper
procedures, then they better change their procedures. If they weren't, then
there ought to be some ramifications there. "Surely, surely, their
proper procedures are better than the way she was treated," she said.
June 18, 2005 The Associated Press State & Local Wire
A Houston-based company responsible for managing the Alexander Youth Services
Center has apologized for the death of a female teenage inmate who died while in
Arkansas custody. "On behalf of my company and all of the employees at
Alexander, we're sorry," said Jane Miller, director of behavioral health
services for Cornell Cos. Inc. "There's nothing more horrible than a child
dying in our care." LaKeisha Brown, 17, died from a blood clot that
traveled to her lungs on April 9. The girl was to be released May 1. An internal
investigation by the Arkansas Department of Human Service's youth division
suggested that medical personnel and others at the center may not have responded
properly to the girl's repeated complaints about her health condition.
June 16, 2005 AP
The state fired a prison
guard for having sex with an inmate. Now, the man has been hired by state- and
county-run youth lockups. John Berry, 40, monitors children part-time at the
Alexander Youth Services Center, which the state runs through a private
contractor, and full-time at the juvenile detention center in Pine Bluff, a
Jefferson County facility. Berry has denied allegations from an internal affairs
investigation that he had sex with an inmate at the Tucker maximum security
prison. The 16-year Department of Correction employee rose to the rank of
sergeant before he was fired in October 2002. Alexander Youth Services director
Bob McCracken was surprised when asked Wednesday by the Arkansas
Democrat-Gazette newspaper about Berry's rehiring Wednesday. He said a criminal
background check, a child-molestation registry check and reference checks were
conducted on Berry and turned up nothing.
June 16, 2005 Arkansas
Democrat-Gazette
State
legislators Wednesday were critical of Alexander Youth Services Center employees
responsible for 17-year-old LaKeisha Brown on the day she died and said her
death should be investigated further.
"No one was satisfied with the results of the investigation so far,"
Sen. Sue Madison, D- Fayetteville, said of the Youth Services Division internal
investigation into the case. "I think we are going to be monitoring
Alexander a lot more closely."
The Youth Services Division investigation found credible evidence that employees
violated several policies in the days and hours before "Keisha" died.
Specifically, the investigator found that a supervisor dismissed an employee's
request to call an ambulance for Keisha and that nurses did not call a doctor
for Keisha when they should have.
But no one has been disciplined in connection with her death. The private
company that runs the Alexander lockup, Cornell Cos. Inc., has been asked by the
state to better train employees and to ensure that better documentation is kept
in regard to medical concerns and treatment.
"Why hasn't someone been terminated?" Madison asked after a joint
meeting of the Senate Committee on Children and Youth and the House interim
Committee on Aging and Legislative Affairs.
"The nurse just turned a deaf ear to this because she was tired of
her." Madison said neither Cornell nor the Youth Services Division provided
her with the internal investigation or detailed information about Keisha's
death. Instead, she found details from reading the Arkansas Democrat-Gazette.
Keisha, who had lived at the lockup for youthful offenders for nearly two years,
collapsed at least three times and complained of tiredness during the two days
before her April 9 death, records show. However, nurses said nothing was wrong
with her. On the day she died, Keisha could barely walk or get out of bed,
according to records. She had lost color in her lips and complained of being
cold, having difficulty breathing and of being tired. Again, the nurse said
everything was fine.
A preliminary autopsy report shows that Keisha died of a blood clot in her
lungs. As legislators peppered Hales and McCracken with questions, Sen. Terry
Smith, D-Hot Springs, interrupted the meeting so the two officials could speak
to a committee down the hall that was reviewing Cornell's contract. "From
one oil pan to another," Smith told Hales and McCracken. As he walked to
the other meeting, Smith said he wants to end Cornell's contract with the state
because of the way Keisha was treated. "What happened was totally
unprofessional. They didn't follow their own protocols," he said. "[Keisha]
wasn't sent down there with a death sentence. Madison also said Scott Tanner, a
juvenile-services ombudsman with the state Public Defender Commission, could
have done more to help Keisha. "It
seems to me that your office was created to prevent this kind of incident,"
she said. "Something doesn't seem to be working here."
April 16, 2005 Arkansas Democrat
Gazette
A day after Lakeisha Brown collapsed at the Alexander Youth Services Center and
died, her mother, Juana, found a white envelope with penciled script on the
dresser at the family’s home in Luxora. The return address: Keisha Brown,
Alexander, Ark. Keisha, as she was known to her family, had written the letter
to her maternal grandmother, Elizabeth "Granny Pooh" Brown, on Feb.
19. At the time, "Granny Pooh" clung to life on round-the clock oxygen
in a hospital. So Juana kept the letter but didn’t open it, respecting the
bond her mother and daughter shared. But now she had to know what her only
daughter had written. "Hey Granny Pooh," Keisha begins, drawing a
smiley face next to the salutation. Three lines in, the letter turns somber.
"Things are getting a little shaky for me. I plan on hanging in there
though.... I been sick a lot lately. These nurses suck here. My back hurts a
lot. When I breathe a certain way it hurts in my left rib. They tell me I’m
not hurting but I stay strong anyhow." Forty-nine days later, on April 9,
17-year-old Keisha Brown died at Southwest Regional Medical Center in Little
Rock from a blood clot that traveled to her lungs, according to a preliminary
cause of death released Friday by Pulaski County Coroner Mark Malcolm. Elizabeth
and Juana Brown wonder whether Keisha received the medical care she needed
during her two-year stint at Alexander, the state’s largest juvenile jail.
Scott Tanner, a juvenile services ombudsman with the state Public Defender
Commission, said Keisha complained to him within the last nine months that she
wasn’t receiving proper treatment for the irregular periods. Nurses monitored
Keisha, Tanner said, but it took two months to get center medical staff to send
her to a gynecologist. The U.S. Department of Justice criticized the Alexander
unit in a November 2002 report for violations of several civil rights, including
the right to religious freedom, mental health treatment, educational services
and a safe environment. State officials signed a settlement with the Justice
Department in March 2003 agreeing to correct problems found. In addition, the
Youth Services Division conducted an internal review Oct. 4 that found several
problems, including a delay in responding to medical needs. The youth lockup is
operated by a private company called Cornell Cos. Inc.
June 5, 2003
Four teenagers who escaped from the state’s largest youth lockup face from 10
years to life in prison if convicted of felony kidnapping counts filed against
them Wednesday. The four youths — three age 17 and one age 15 — are
accused of locking a worker at the Alexander Youth Services Center inside a cell
during the April 10 escape. On Wednesday facility director Bob McCracken
said some of those improvements already have been made. For example, security
personnel now take the keys of all visitors and personnel before they enter the
facility. Installation of extra lighting and a new guard building also have been
completed, Mc-Cracken said. The April escape was the second since Cornell
took over the Bryant facility in September 2001. The first happened the evening
of March 16, 2002, when authorities said two 16-year-olds broke away from a
group of inmates and ran from the facility. (Arkansas Democrat-Gazette)
June 4, 2003
The last of four juvenile inmates who escaped from the Alexander lockup nearly
two months ago was arrested early Tuesday morning, the state Department of Human
Services said. North Little Rock police caught Tony Brooks, 17, of Pulaski
County after a pursuit. Relatives turned in the other escapees shortly after the
escape. Saline County Prosecuting Attorney Robert Herzfeld said Tuesday
that he planned to file charges today. The four are expected to be arraigned
Thursday on felony counts of escape, criminal mischief, theft of property and
false imprisonment, he said. The group fled the lockup on April 10 after
they overpowered a guard, locked him in a cell and stole a car, which they
crashed through the lockup’s front gates. Brooks had been held on a
charge of carrying a prohibited weapon. (Arkansas Democrat-Gazette)
April 11, 2003
Four inmates at the state’s largest youth lockup escaped early Thursday
morning after threatening a guard, stealing her car and driving it through the
facility’s front gate, authorities said. Two of the four teenage boys
who escaped from Alexander Youth Services Center were caught several hours
later. Authorities, however, believe the remaining escapees, ages 17 and 15, had
a gun and could be dangerous. "There is concern that they feel desperate
enough to do something bad," said Julie Munsell, a spokesman for the
Department of Human Services, which oversees the lockup. "We hope not. The
hope is that they do not hurt or injure anyone Alexander holds about 140
youths, including the state’s most dangerous juvenile offenders. The lockup is
situated at Bryant in Saline County. "From the initial details, it
looks like it was planned at least to some extent," said Bob McCracken,
Alexander’s director, adding that no employees were injured. McCracken
said it is too early to determine whether the escape represents a shortcoming in
security at Alexander, which is managed by a private corporation — Cornell
Cos. Inc. "It’s not a facility designed to be like Tucker,"
McCracken said, referring to one of the state’s maximum-security prisons in
answer to a question about possible holes in security. "It’s the most
secure juvenile facility in the state. But it’s still a facility designed for
juveniles." Alexander has had a history of problems managing the
state’s youthful offenders. In 2001, two teenagers killed themselves only a
few months apart. Since spring 2002, the U.S. Department of Justice has been
investigating possible violations of inmates’ civil rights at the lockup.
In March the Youth Services Division, Cornell and the Justice Department agreed
to a court settlement that required improvements in education, mental health
care and fire safety. Thursday’s escape was the second in just over a
year. When two 16-year-olds escaped March 16, 2002, neighbors of the lockup
complained they had not been notified. The teenagers scaled the fence and were
found early the next morning. (Arkansas Democrat-Gazette)
February 14, 2003
Failure to deal properly with allegations of abuse of two teen-age boys at the
state's largest youth lockup have resulted in the dismissal of four workers.
The three life-skills workers and a treatment supervisor at the Alexander Youth
Services Center were fired last month after a Department of Human Services
investigator looked into the matter. The boys, 16 and 17 years old, were
reportedly taken from the facility's main campus to the high risk offender unit
Dec. 16 after they had misbehaved. The two boys said that, once there,
they were put in a small room with about seven other inmates who threatened
them, and one of the two reported being hit, though no marks were found. A
report issued this week also said that the boys said the other youngsters in the
high-risk unit threatened to sodomize them with a broom handle. DHS
investigator Gary Staggs found "credible evidence" that two members of
the Alexander center's supervisory staff failed to report the allegations or
failed to ensure that they were reported. The actions described in the
report also violated the policies of Cornell Companies Inc., the private,
Houston-based company that began running the Alexander center for the state in
2001. The state pays Cornell about $13 million a year. One state
legislator said Thursday that some "harsh action" should be taken as a
result of the Dec. 16 episode. "That's such a primitive method, you
would expect a private provider that held itself out to be the most professional
and experienced organization... would never let that type of situation exist.
But it has," said state Rep. Jay Bradford, D-White Hall. One of the
terminated employees, Matthew Williams, 41, killed himself last week after
fatally shooting his estranged wife and another man at a Little Rock residence.
(AP)
February 3, 2003
Arkansas State Police are investigating an incident at the Alexander Youth
Services Center involving alleged scare tactics that led to the firing of three
employees. The employees, along with a supervisor who first looked into the
incident, were fired last week after accusations that they used prohibited scare
tactics on two youths on Dec. 16. In a letter to legislators, state juvenile
ombudsman Scott Tanner wrote that a 16- and 17-year-old each was misbehaving and
taken to the high-risk offender unit and the youths were confronted by eight
other youths. Internal reports say that the group of eight was allowed to
verbally scare the pair about life in a unit that houses youths who have
committed violent crimes. The entity that runs the center, Cornell Cos., said
neither of the boys was harmed, although one claims he was hit in the head.
Tanner, who visits the facility weekly, said he informed legislators because he
felt the youths were put in peril. "The General Assembly needs to know
about incidents that not only put juveniles at risk, but put the state at
risk," Tanner said. Facility director Bob McCracken said Cornell prohibits
the alleged tactics. "We really focus on treating the kids with dignity and
respect and helping them get better," McCracken said. Investigations by the
Arkansas State Police and the state Youth Services Division are also ongoing as
to why it took Cornell officials until Dec. 20 to report the incident.
Houston-based Cornell runs the youth lockup under a contract with the Youth
Services Division of the state Department of Human Services. The Alexander
lockup has been plagued by problems. The Justice Department is investigating the
center after a series of problems in recent years, state officials said. In
November, a counselor at the lockup resigned after she was charged with making
up credentials. In October, a state investigation concluded that Cornell failed
to supervise inmates at risk of suicide while the staff conducted a meeting. A
15-year-old boy hanged himself on Sept. 15, 2001 . That death came after a
16-year-old died the previous May in the same cell and by the same method, while
a guard was supposed to have been watching him. In August, a DYS guard was
convicted of third-degree battery in a case involving a juvenile inmate at
Alexander. (Go Memphis)
November 23, 2002
A counselor at a youth lockup who resigned after questions arose about her
qualifications has been charged with making up credentials. Carolyn Skaggs
was a counselor at the Alexander Youth Services Center, but resigned after
officials found out she didn't have a counseling license, as she had claimed.
Cornell Companies Inc. of Houston runs the youth lockup under a contract with
the Youth Services Division of the state Department of Human Services. The
Saline County prosecutor's office filed a misdemeanor charge against Skaggs last
week. The Alexander lockup has been plagued by problems. The Justice
Department is investigating the center after a series of problems in recent
years, state officials said. (AP)
October 3, 2002
The Justice Department is investigating the state's Alexander Youth Services
Center after a series of problems at the facility, a state official said
Wednesday. Doyle Herndon, director of the Division of Youth Services of the
state Department of Human Services, told a legislative committee Wednesday the
agency is enacting new policies to quell concerns about the Alexander facility
and to offer incarcerated youth more rehabilitative programs. Herndon said
Justice Department officials began the investigation after visiting the
Alexander facility in June. Justice Department spokesman Casey Stavropoulos said
the investigation would fall under the Civil Rights of Institutionalized Persons
Act and is meant to "see if there's a pattern or practice of
misconduct." In October, a state investigation concluded that Cornell
Companies Inc. of Houston, which runs the Alexander center under a DYS contract,
failed to supervise inmates at risk of suicide while the staff conducted a
meeting. (Go Memphis)
September 30, 2002
Is the Youth Services Center at Alexander snake-bit or what? Last week, the
chronically troubled facility was back in the news because the folks contracted
to run it for the state hired an unqualified person for a position of great
responsibility, clinical supervisor. According to the state Nursing Board, the
center's personnel director was warned before hiring her that Carolyn Skaggs'
nursing license had been revoked in August 2001 and that she lacked a master's
degree in psychology. The nursing license is not a prerequisite for the job. The
master's degree is. Skaggs was hired anyway, and before resigning about five
weeks later after someone finally questioned her credentials, she'd already
"counseled" 15 youthful offenders housed at the center and testified
at one court hearing. Not as an "expert" witness, we can only hope.
The contractor, Cornell Companies Inc., took more than a year to fill the post
occupied by Skaggs from July 15 to Aug. 20 of this year. It is understandable,
then, that she was not properly vetted before hiring. Not acceptable, but
understandable. Having a full-time psychologist to oversee behavioral health
services--counseling--at Alexander is one of the requirement's of Cornell's
state contract, and someone must have been getting mighty desperate after a
yearlong search. But despite later claims from Alexander's director, Bob
McCracken, that officials conducted a criminal background check, a child
mistreatment registry check and a reference check and "all that stuff came
back fine," no one thought to check her educational and professional
credentials. Had they done so, they might have discovered sooner rather than
later that both the license and the master's degree she showed them apparently
were bogus. The position Skaggs held is critically important, not only because
of the supervisory responsibilities but because of complexity and severity of
the problems that afflict Alexander's adolescent population. Alexander is what
is known in polite company as a "youth lockup," the largest in
Arkansas. Most, if not all, of the young people there have serious behavioral
and emotional "issues." For many, Alexander is the last stop before
prison. Others stand at least a fighting chance of rehabilitation if they get
the proper treatment. In any case, placing their mental and emotional health in
the wrong hands is tantamount to throwing them to the wolves. There is
absolutely no excuse for the sloppy hiring process that put a non-credentialed,
unqualified person in this key position. According to the state Nursing Board's
decision revoking Skaggs' license last year--she was then going by the name
Carolyn Sue Okrie--she was found to have altered her licensed practical nurse
certificate on two separate occasions to read "registered nurse" and
to have obtained at least two jobs by claiming to have a master's degree in
applied psychology. Reportedly, she made the same claims to snag the job at
Alexander. By the way, Skaggs' former employers at Cornell told our reporter,
Traci Shurley, last week that since the controversy erupted, they had been
unable to verify her educational background. Shurley was able to verify one
thing--the University of North Carolina at Chapel Hill, which Skaggs claimed had
issued her master's degree, has no record of anyone named Carolyn Okrie or
Carolyn Skaggs ever being enrolled there. At this writing, no one from the
Huckabee administration has expressed much concern about the situation. "I
really think this is still an issue between Cornell and their personnel
person," said Julie Munsell, a spokesman for the state Department of Human
Services, which was in charge of screwing things up at Alexander before passing
the buck--more than 13 million bucks a year, actually--to Cornell last
September. That's precisely what some politicians and bureaucrats like about
privatization; when things go wrong, they can blame someone else. "This is
not the normal way that we run Alexander or any of our other facilities,"
David Monroe, a spokesman for Cornell, said last week. I earnestly hope not. The
troubled young people housed at Alexander could use a break. Associate Editor
Meredith Oakley is editor of the Voices page. (The Arkansas Democrat Gazette)
September 25,
2002
A woman hired in July to supervise counseling at the state's largest youth
lockup saw about 15 youths and testified in one court hearing before officials
say they learned her credentials were fake. Carolyn Skaggs resigned Aug. 20
after an employee at Alexander Youth Services Center questioned whether she was
licensed, as she claimed and even provided a wallet-sized license card as proof,
said Bob McCracken, director of the facility. Her resignation leaves Cornell
Companies Inc., the Houston company that runs the facility, still searching for
a full-time psychologist, a requirement of Cornell's $13 million annual contract
with the state. Cornell hired Skaggs on July 15 after searching nearly a year
for a qualified psychologist to oversee counseling services for the 130-140
youths housed there each day. Skaggs, who was stripped of her nursing license in
August 2001, never had a counseling license, and Cornell officials now say they
can't even verify her educational background. State Rep. Jo Ellen Carson, D-Fort
Smith, said the situation with Skaggs is especially disappointing because the
state hired Cornell in September 2001 to bring a better level of service to the
troubled center. "Given the history and then the immediate problems Cornell
experienced when they came in, including a suicide, you'd think that every
decision they made would be backed up by double checks," said Carson, a
member of the House Juvenile Justice Subcommittee. Less than a month after
Cornell took over, a 16-year-old boy hanged himself in the serious offender
unit. The U.S. Department of Justice also began an investigation earlier this
year into mental health care, safety and education services at the center in
Saline County. A report detailing the investigation's findings is expected
within a few months. Upon learning that Arkansas law requires people calling
themselves counselors to be licensed with the Arkansas Board of Examiners in
Counseling, Cornell officials also changed the titles of four employees
previously referred to as "master's level counselors," McCracken said.
He said those changes arose from an "issue with job titles" and not
anyone purposely misrepresenting himself. Arkansas Code 17-27-104 says anyone
"engaged in the practice of counseling or marriage and family therapy"
without a license may be found guilty of a Class A misdemeanor, punishable by up
to a year in jail and a $ 1,000 fine. After notification of Skaggs' position at
Alexander, the board sent both Alexander and Skaggs a cease-and-desist order.
The board demanded that she stop using the title "counselor," said Dr.
Ann Thomas, executive director of the licensing board. Saline County Prosecuting
Attorney Barbara Webb confirmed Tuesday that a complaint had been filed with her
office. However, she said, a decision on whether to charge Skaggs has not been
made. Faith Fields, director of the Arkansas Nursing Board, said Skaggs, then
using the name Carolyn Sue Okrie, was a licensed practical nurse until August
2001. The board revoked her license at that time after determining that she had
altered it twice to read "registered nurse." The final decision in the
disciplinary case also said she had misrepresented her credentials to gain
employment with the Levi Hospital in Hot Springs and Correctional Medical
Services in Pine Bluff. The decision also says Skaggs told officials at
Correctional Medical Services she had a master's degree in applied psychology
from the University of North Carolina, Chapel Hill. She made the same claim to
Cornell, even providing a copy of a diploma, McCracken said. (The Arkansas
Democrat-Gazette)
August 27, 2002
The director at Alexander Youth Services Center recently sat down side by side
on a bunk with a teen-age boy at the serious-offender unit, quietly talking
about the boy's troubles. Less than two years ago, the Alexander center
had been beset with two highly publicized suicides as well as allegations of
abuse and mismanagement. McCracken is part of a team that began running
the lockup last September, as the state turned to a private company, Cornell
Cos. Inc., to bring in reforms and higher standards. Plenty of other
interested parties are following Cornell's progress, including state
legislatures and the U.S. Department of Justice, which recently began an
investigation into the facility's health, safety, and educational policies.
Legislatures have also quizzed company officials about whether Cornell is
meeting the terms of its contract with the state. Though progress has been
made, the company hasn't followed through on all the improvements they promised,
said state Rep. Jay Bradfor, D-Pine Bluff, one of a group of legislatures who
has monitored Cornell's takeover. "On a scale of 1 to 10, they're at
a 6, and they ought to be at a nine," Bradford said, noting that the
education curriculum needs improvement. "The change in the culture is
going to take some time," said Scott Tanner, who as youth ombudsman
coordinator for the state bears responsibility for the state's monitoring of the
Youth Services Division. Just 6 months ago, Tanner warned that "the
current conditions are ripe for tragedy," especially in the Juvenile Upward
Mobility Program, which houses serious youthful offenders. As Cornell
continues to search for a training coordinator, Tanner worries staff members
aren't being schooled in appropriate ways to deal with every situation.
Judging from a list of documents the U.S. Justice Department recently requested,
it's apparently an area investigators are exploring as well. (The Arkansas
Democrat-Gazette)
May 26, 2002
In the suicide letter he left in a cell at Alexander Youth Services Center a
little more than a year ago, 16-year-old James Baumbach Jr. said one last time
what he felt the staff there refused to hear -- he needed help. The help didn't
arrive in time to prevent him from hanging himself with a bed sheet tied to an
overhead sprinkler cover. Officials acknowledge Baumbach, who was placed on
suicide watch days before he carried out his threats, wasn't monitored as he
should have been. State officials admitted at the time that the facility's
suicide prevention plan hadn't been followed. A guard responsible for monitoring
Baumbach eventually was convicted of falsifying logbooks and fired. But the
admitted bungling did not bring measures to prevent another suicide, and neither
did turning management of the facility over to a private company, Houston-based
Cornell Inc. On Sept. 16, less than a month after Cornell took over from the
Department of Human Services, 15-year-old Kenneth McClain II committed suicide
by hanging himself in the same cell where Baumbach took his own life. Cornell
officials still haven't hired a full-time psychologist, as the company's
contract with the state requires, he said, adding the facility also needs to
provide more group and individual counseling. Since Cornell took over in
September, finding qualified workers has been difficult, company officials say.
Cornell officials still haven't hired a full-time psychologist, as the company's
contract with the state requires, he said, adding the facility also needs to
provide more group and individual counseling. Since Cornell took over in
September, finding qualified workers has been difficult, company officials say.
(Arkansas Democrat-Gazette)
April 19, 2002
A private company that runs the state's historically troubled Alexander youth
lockup clearly has improved conditions there since it took over late last year,
a watchdog agency official told lawmakers Thursday. Scott Tanner, coordinator of
the state Juvenile Ombudsman Division, noted that Cornell Companies of Houston
still hasn't filled key jobs to train new employees and supervise delivery of
psychological services to inmates. Tom Jenkins, Cornell's senior vice president
and chief operating officer, testified Thursday before two legislative
committees that deal with children's issues. The Youth Services Division
struggled in 1998. There were reports of sexual and physical abuse of children
in the state's care. Three boys have committed suicide since 1997 at youth
lockups, two last year at the Alexander center and one of those occurred after
Cornell was in charge. The state Department of Education in January threatened
to withhold $2 million in education funds from the division's parent agency, the
Department of Human Services, unless the division showed progress toward meeting
federal special-education regulations. The most recent reported lapse in
suicide-prevention procedures at the Alexander center was Oct. 19, 2001, about a
month after Kenneth McClain, 15, hanged himself using a sheet in his cell. A
state investigation found that while Cornell workers attended a staff meeting
Oct. 19, there was not proper supervision of youths who had been identified as
suicide risks. The previous day, Jenkins assured lawmakers that in the wake of
McClain's suicide, "we have people watching the people watching the
people." Sen. Kevin Smith, D-Helena, on Thursday reminded Jenkins of his
assurances. He asked whether Jenkins could confidently make them now.
"That's the infamous comment that I will never live down, will I?"
Jenkins responded. "We've had some mistakes, and we've had some
malfeasance. Where malfeasance has been there, we've made some immediate steps
to remove people from our employment." Regarding the special-education
rules, a state Department of Education official told legislators that some
progress has been made, although the Alexander center is still not in
compliance. In terms of overall compliance with the federal Individuals with
Disabilities Education Act, Cornell and the division "still have a long,
long way to go," he said. According to a 73-page report presented to
lawmakers by Cornell, noncompliance issues include reporting serious incidents
at the Alexander center to the division within one hour, forwarding a youth's
records once he leaves the facility, and developing plans to help keep youths
from relapsing into previous violent or substance-abuse behaviors. (The Arkansas
Democrat-Gazette)
April 9, 2002
Two teen-agers accused of escaping from a youth lockup last month will appear
in court April 22 for a judge to consider transferring their cases to
juvenile court. Stephen Andrew Menasco of Conway and Bennie David
Guy of Marion are accused of breaking away from a group of inmates at
Alexander Youth Services Center about 7:30 p.m. March 16. They were apprehended
the next morning about 6:30 a.m. in Bryant. (The Arkansas
Democrat-Gazette)
April 3, 2002
A former Alexander Youth Services Center guard set to go to trial today on a
charge he falsified logbooks instead pleaded guilty to a lesser charge and
received a suspended sentence. Eugene Girley, 54, of Pine Bluff was arrested in
July. He was accused of lying in documents to make it appear he monitored a
16-year-old who committed suicide in his cell at the youth lockup May 13. Girley
was charged with falsifying public records, a class D felony. (Arkansas
Democrat-Gazette)
March 28, 2002
The Saline County prosecuting attorney's office plans to treat two 16-year-olds
accused of escaping from a youth lockup last week as adults, a spokesman for the
office said Monday. Bennie David Guy and Stephen Andrew Menasco are accused of
breaking away from a group of inmates at Alexander Youth Services Center about
7:30 p.m. March 16. The department's Youth Services Division oversees Alexander
Youth Services Center. Cornell Companies Inc., a Houston-based company, began
running the facility for the state Sept. 1. Last week, Cornell officials and
Youth Services Division Director Doyle Herndon also met with neighbors of the
facility who complained they weren't contacted soon enough after the escapes.
Some said they weren't contacted at all. (The Arkansas Democrat-Gazette)
March 23, 2002
A Division of Youth Services guard accused of trying to hurl a juvenile inmate
to the ground is charged with third-degree battery and terroristic threatening.
The alleged incident at the Alexander Unit occurred last August, though Saline
County authorities did not bring charges until Tuesday against Keith Kelley, 34,
of North Little Rock. Authorities say a surveillance videotape shows
Kelley lifting a 15-year-old boy over his head and trying to throw him. Court
papers say Kelley administered body and head blows to the boy, twisted his
genitals and told the youth, "I'm going to kill you." Several months
before the Kelley incident, an inmate hanged himself inside the facility. A
short time after Cornell took control, a second youth committed suicide in the
same cell. Last week, two inmates escaped and were captured the next day. (AP)
March 22, 2002
Lawmakers questioned Thursday whether a company awarded a $ 13 million contract
to run the states Alexander lockup for troubled youths is living up to the deal,
given the company's lack of compliance with federal special-education
regulations. "I think you need to be as mean as a junkyard dog and go out
there and tell Cornell you've got a contract, now you're going to keep it,
starting today", state Rep. Kim Hendren, R-Gravette, told Herndon. Rep.
Tracy Steele, D-North Little Rock, said legislators have asked the division
several times for a copy of the contract but never got it. Herndon promised
Thursday that copies would be provided. The Alexander center has been out of
compliance with the education regulations for more than three years. Marcia
Harding, the state Education Departments associate director for special
education, told lawmakers that she doesn't think Cornell is trying hard enough.
She said the company hasn't posted the jobs on the states employment Web site or
advertised out of state. Harding told the subcommittee last month that the
deteriorating quality of special-education services at the Alexander center put
the Department of Human Services in jeopardy of losing $ 2 million in education
funding because the state ultimately is deemed responsible for providing the
services. A Dec. 12-13, 2001, inspection by Department of Education monitors
showed that the Alexander center was out of compliance in eight of nine areas.
"Children were not in classes, there were no textbooks and there was a
shortage of teachers", Harding told lawmakers the day before the most
recent inspection. Crowley, administrator of the special-education monitoring
unit, later told Harding in a memo that the bottom line is Cornell isn't
anywhere close to compliance. "Information provided by Cornell about its
efforts to secure additional qualified staff was far short of compliance with
either the spirit or intent of federal law", Crowley wrote. (The Arkansas
Democrat-Gazette)
March 13, 2002
The private company running Alexander Youth Services Center fired a youth
services employee last week after he was accused of trying to sell drugs to a
guard at the facility, officials there said. Chandler Armstrong, 22, of Benton
was arrested and charged with possessing a controlled substance after security
officers at the center alerted police. Scott Tanner, juvenile ombudsman
coordinator for the Arkansas public defender's office, said Cornell handled the
situation appropriately. However, he was concerned he hadn't heard about the
incident until contacted by a reporter. (The Arkansas Democrat-Gazette)
February 21, 2002
The state Department of Human Services could lose access to all state and
federal education dollars if the agency does not quickly correct deficiencies in
special education and mental health services for youths in state custody,
legislators heard Thursday. State Department of Education monitors planned to
inspect special education services at the Alexander unit Friday after giving
youth services official 30 days on Jan. 28 to correct educational shortcomings
that included $100,000 in missing textbook and educational equipment. "When
our staff visited, we had children not in classes, no textbooks and limited
numbers of teachers," Marcia Harding, the Education Department's special
education director, told a joint meeting of legislative Joint Performance Review
subcommittees. She said conditions are worse now than four years ago, when the
DHS' Division of Youth Services began employing private contractors to provide
education services at Alexander, the state's biggest juvenile facility. "It
has steadily declined to the point where we can no longer accept it in any form
or tolerate it. It simply has to change," Harding said. Rep. Jay
Bradford, D-White Hall, questioned whether the private company hired to run the
Alexander unit was fulfilling its contract. Cornell Companies Inc. of Houston, a
private company, began operating the center under state contract Sept. 1. (AP)
February 2, 2002
Two guards at the Alexander Youth Services Center were suspended Friday pending
an investigation into their conduct during a fight among detainees. Three boys
beat up a fourth Wednesday night in the bathroom of the facility's serious
offender unit -- called the Juvenile Upward Mobility Program -- while two of the
facility's staff stood by, according to police reports. Joe Quinn, spokesman for
the Arkansas Department of Human Services, said the allegation that guards
failed to intervene is "a tremendously serious situation." (Arkansas
Democrat-Gazette)
January 24, 2002
The state's historically troubled facility for delinquent youth at Alexander
doesn't comply with state and federal rules mandating special education courses
be offered, lawmakers learned Wednesday. Legislators meeting at the Alexander
Youth Services Center also heard from the head of the state's watchdog agency
for children in the care of the Youth Services Division. Ombudsman Coordinator
Scott Tanner said the most serious offenders at the facility -- such as
murderers and rapists -- aren't getting the counseling and psychiatric treatment
they need to adjust to society when they're released. Alexander's continued lack
of compliance in eight of nine areas of state and federal special education
mandates could result in the state Department of Education cutting off its
funding to the center, according to a Jan. 2 letter from the Education
Department. Members of the Joint Performance Review Committee spent almost two
hours Wednesday grilling Doyle Herndon, director of the Youth Services Division,
and Bob McCracken, facility director at Alexander, on how they plan to address
these issues. "To me, there's a real problem here," said Rep. Jay
Bradford, D-White Hall, of Tanner's concerns about lack of mental health
services. "The time bomb is ticking. The fuse is lit," Bradford said.
Cornell Companies Inc. of Houston, a private, for-profit firm, took over
administration of Alexander on Sept. 1. The lockup previously was operated by
the Youth Services Division, which still decides which youths are placed there
for observation and assessment and possible transfer to other state facilities
for delinquent children. Herndon said he, McCracken and other Cornell employees
will meet with state Education Department officials Monday to address the
facility's lack of special education courses. Additionally, Herndon said he is
meeting Friday with Cornell managers to discuss the need to improve and increase
mental health services at Alexander. The Jan. 2 letter regarding Alexander's
noncompliance with special education rules was presented to the committee by
Sen. Sharon Trusty, R-Russellville. The letter was from Janet Estes, the
Education Department's special education supervisor for state-operated
facilities, to Barbara Marsac, the division's assistant director of contracts
and community programs. Estes wrote that that Alexander in September 2001 was
found to be out of compliance with special education regulations in seven of
nine areas. Similar noncompliance had been a problem since January 1999, Estes
wrote. Division officials on Dec. 4 assured the department in writing that
corrective actions had been implemented, Estes said. However, a Dec. 12-13
inspection by department monitors showed that Alexander was out of compliance in
eight of nine areas. Bradford suggested that the committee ask Attorney General
Mark Pryor to issue an opinion on whether Cornell is fulfilling all the terms of
its contract with the state to run Alexander. (The Arkansas Democrat-Gazette)
October 31, 2001
A state investigation has concluded that the private firm that runs the juvenile
lockup at Alexander failed to supervise inmates at risk of suicide while the
staff conducted a meeting. A 15-year-old boy had hanged himself on Sept. 15.
That death came after a 16-year-old died last May in the same cell and by the
same method, while a guard was supposed to have been watching him. On Oct. 19,
staff at the facility run by Houston-based Cornell Co. had a two-hour meeting,
and left the at-risk youths without someone watching, according to a report by
the Division of Youth Services, which is an arm of the state Department of Human
Services. "We are tremendously frustrated that we are once again discussing
an issue like this with Cornell," DHS spokesman Joe Quinn said Tuesday.
"There is no excuse at all for juveniles not being checked in an
appropriate time frame." Quinn said the lapse was "inexcusable."
Cornell issued a statement questioning the findings in the report. Legislators
complained that Cornell was not correcting problems it was hired to fix. Tom
Jenkins, the executive director of Cornell, had promised legislators a day
before the most recent lapse that the company made changes to ensure the safety
of the youths. In the DHS probe, investigator Barbara Ausbrooks reviewed video
surveillance tapes from the day after Jenkins addressed legislators. She found
that the at-risk youths were not watched. Her report also said dormitories were
not adequately staffed. "There were several children on suicide and close
observation," Ausbrooks wrote. "It was clear that mandatory 15-minute
checks were not being done. The children on suicide precaution were not in
constant line of sight." Cornell's statement said that one inmate at risk
of suicide was moved into a hall and was in view of a staff member. Cornell said
it is reviewing the n report to see whether it needs to make changes or
discipline employees. Jenkins said in a Tuesday news release that the Alexander
center is troubled and it will take time to correct all problems. "There
will be mistakes and difficulties encountered along the way; however, these
mistakes do not mean that positive changes at the facility and in the lives of
our clients are not occurring," he said. Youth Services director Doyle
Herndon said he would review Cornell's corrective plan. State Rep. Jay Bradford,
D-White Hall, said Cornell must improve. "I'm just totally surprised that
someone who is supposedly in this business and has been for many years and is a
national concern would make such basic mistakes," Bradford said. State Rep.
Jan Judy, D-Fayetteville, defended Cornell, saying the company is making
improvements. "They are working very hard," she said. "It wasn't
that they didn't have staff on premises. They were doing an important training
session and trying to better their program." (AP)
October 19, 2001
The private firm that runs the Alexander Youth Services Center has beefed up its
facilities, security and training since a teenager committed suicide there last
month, the company's director said. Cornell Companies Inc. personnel also
have removed bags of contraband from the living quarters of juveniles assigned
to the youth lockup, Tom Jenkins, the company's senior vice president, said
Thursday after presenting a report to legislators. The report outlined
steps the Houston-based company has taken to improve security and programs since
taking over the Alexander unit Sept. 1. "All the things you're
talking about in your report ... don't mean anything," said Sen. Kevin
Smith, D-Stuttgart, "unless you can tell me, straight-forward and honestly,
do you have people observing these kids 24 hours a day who don't have criminal
records, who don't fall asleep on the job and who are being backed up in some
way?" Kenneth McClain, 15, was found hanging in his cell Sept. 15. A
report on the apparent suicide stated the youth was taunted by other inmates but
no one looked in on the boy for more than an hour on the night he died.
McClain died in the same cell in which a 16-year-old hanged himself in May while
a guard was supposed to have been watching him. (AP)
October 4, 2001
It was shocking enough to read about another suicide at the Alexander Youth
Center. This was the third suicide at a state youth center since 1997, and
these deaths are getting no easier to explain. In this case, according to
the report from the private company that now runs the center, the details are
nightmarish: A frenzy of other inmates shouting "Do it. Do it."
Guards who called to the inmate but didn't bother to look in on him even when he
failed to respond. Scheduled checks that weren't made. A staff new
to their jobs and unprepared for their duties. Any suicide in detention is
awful, but this one was worse than we thought. It was worse than we could
have imagined. If its own report is accurate, the private outfit
contracted to operate the youth center -- Cornell Companies Inc. -- has painted
a damning picture of its own stewardship. What does the Huckabee
administration have to say about all this? "We still are extremely
troubled by the suicide," says Joe Quinn, who's become an expert by now at
making apologies for the state's ironically named Department of Human Services.
Anybody would be troubled by what has happened. The mystifying part of
poor Joe Quinn's statement was the next sentence: "But we still have
confidence in Cornell." Why, for the love of Heaven? No wonder
Joe Quinn draws big bucks. Imagine being called on to express confidence
in the company that presided over this macabre mess. Here's one question
not addressed in Cornell's otherwise admirably candid report and painful
recitation of one terrible mistake after another: Why should the people of
Arkansas have confidence in an administration that contracts with such an outfit
to guard its troubled young people? Confession is good for the soul, but
it shouldn't guarantee a state contract. (Arkansas Democrat-Gazette)
October 2, 2001
A report on the apparent suicide of a 15-year-old boy at a juvenile lockup says
the youth was taunted by other inmates but no one looked in on the boy for more
than an hour. Kenneth McClain II heard calls of "Do it, do it,"
and "Kill yourself, kill yourself," prior to his death on Sept. 16,
according to a report by Cornell Companies Inc. The private for-profit firm had
just taken over management of the facility. The report says McClain, who
had threatened to take his own life, covered his cell windows. Guards called to
him but none looked inside despite policy that requires checks ever 15 minutes,
the report said. (AP)
September 22, 2001
If a fire breaks out at the state's Alexander Youth Services Center, most of
those detained there can't count on sprinklers to douse the flames. That's
because most of the cells at the lockup for troubled youths don't have
sprinklers -- a situation that concerns both the private company hired to run
the facility and state officials responsible for monitoring construction by
state agencies. The four detention buildings at Alexander were built years
ago -- nobody with the state is quite sure when -- well before the fire code
required sprinklers in such facilities. Jerry Evans, the assistant
director of youth services, said installation of sprinklers now will become part
of broader plans to refurbish three of the older detention buildings, joining
efforts already underway to install sprinklers in a newly-constructed detention
unit. The work is expected to cost about $ 379,000, Evans said. That
amount is well below the amount that Cornell Companies Inc., the Houston,
Texas-based for-profit operator of prison, estimates will be needed.
Cornell took over Alexander from the state on Sept. 1. A report from John
Stephens, the regional facilities manager for Cornell, estimated the
fire-prevention work would cost about $ 610,000, or almost half of the $ 1.41
million in repairs he says are needed at the Alexander lockup. (The
Arkansas Democrat-Gazette)
September 20, 2001
The father of a 15-year-old boy who was found hanged at a juvenile lockup said
officials refused to let him visit his son on the day the youth died.
Kenneth McClain Sr. said Wednesday that staff at the Alexander Youth Services
Center told him on Sunday that his son had been moved to a serious offender unit
after being involved in an altercation. The visit was denied. Monday, the
father was told his son, Kenneth McClain Jr., hanged himself with a bed sheet.
"If they would have just let me visit with my son," McClain said,
"I think that would have made all the difference in the world to him."
McClain Jr. wanted to be a rap star, and his father said he'd bought the youth a
karaoke machine and a keyboard for last Christmas. McClain Jr. had written one
song. "All he wanted to do was write songs," the elder McClain
said. "I wish the world could have heard them." McClain's
suicide was the third at a state youth center since 1997 and the second this
year. State police are investigating McClain's death. Cornell Companies
Inc., a Houston-based operator of prisons, had assumed control of the lockup a
few weeks ago. Cornell spokesman Paul Doucette said the company is working with
state officials to find out how the boy died. "We are working
cooperatively with the state to make the Alexander Youth Services Center a model
juvenile program," Doucette said. McClain Jr. attended what is now
Fuller Middle School. He was incarcerated after he violated probation he
received for a burglary, McClain Sr. said. McClain Sr. said he divorced
the boy's mother while his son was very young and did not participate in the
boy's early life. McClain Sr. said he had served prison time on an assault and
battery conviction. He said he was stunned when his sister told him the
youth was dead and regrets not having been able to visit the boy on Sunday.
"He probably would have loved to have just seen my face," McClain Sr.
said. "That would have been like the sunshine after a rainy
day." (AP)
September 17, 2001
A 15-year-old boy found hanging in his cell at a Department of Human Services
youth detention facility is the third apparent suicide of a youth inmate in DHS
custody since 1997. DHS spokesman Joe Quinn said Sunday night's death at
the Alexander Youth Services Center is being investigated by the Arkansas State
Police, the DHS Division of Youth Services and Cornell Companies, which took
over management of the youth detention facility on Sept. 1. "We
thought we had made the necessary adjustments after the suicide earlier this
year, but obviously that was not the case," Quinn said. "This suicide
raises some very serious questions. Basically everyone here is shocked that this
has happened again." (AP)
June 17, 2001
Arkansas' experiment with privatization of an adult prison facility was a bust.
Now the state is going to have another go at it with a juvenile facility.
Responsibility for the snake pit known as the Alexander Unit is about to be
turned over to the third private owner-operator of correctional facilities in
the nation, Cornell Companies Inc. of Houston, Texas. Under the initial
two-year contract, the state will pay Cornell about $13 million to do a better
job, presumably, than the state could do at almost twice the cost.
Although no sound estimate of the projected cost-savings exists, since the state
will continue to pick up the costs for medical insurance associated with
Alexander's young inmates, DHS officials anticipate a minor windfall that they
say they'll use to build still more juvenile detention facilities. Sen.
Kevin Smith of Stuttgart, who has been in the Legislature since 1993, is one of
the skeptics. The thought that a for-profit company can do much better for
much less must boggle his mind. (The Arkansas Democrat-Gazette)
Arkansas
Legislature
Cornell,
Correctional Medical Services
November 18, 2007Arkansas News
Several companies with ties to state legislators have contracts with the state.
The deals involve more than $ 700, 000, most of the contracts were awarded after
competitive bidding, the arrangements are legal, and they were publicly
disclosed in recent reports to lawmakers because of a law the Legislature
enacted this year. Sen. Percy Malone, an Arkadelphia Democrat and a legislator
since 1995, is president and the majority stock owner of W. P. Malone Inc.,
which owns Pharmacy Care of Arkansas. That company does business as Allcare
Pharmacy, which has a $ 25, 000-a-year pharmacy services contract with the
Department of Human Services’ Alexander, Arkadelphia and Jonesboro Human
Development Centers, said the state’s procurement director, Joe Giddis. It was
awarded Jan. 20, 2005. Allcare also has had a contract with the department for
the Arkansas Health Center at Benton since July 2004, said Julie Munsell, a
spokesman for the department. That’s for $ 200, 000 a year, Giddis said. Allcare
was paid $ 437, 890 from July 2004 to Nov. 8 this year for drugs under the
contract, Munsell said...Malone’s firm also is a subcontractor to the Department
of Correction for inmate medical care, Giddis said. That arrangement, too, began
before he was a legislator, Malone said. The firm provides prescription drugs
and other services through Correctional Medical Services of St. Louis. He and
Correctional Medical Services declined to say how much business Allcare does
each year with Correctional Medical Services. “It’s proprietary [information ],”
Malone said.
July 1, 2005 Miner News
In the closing days of the regular legislative session, Republican Sen. Gene
Therriault of North Pole amended an elections bill to allow big corporate money
into Alaska politics. Undeterred by the fact there had been no public notice or
public hearing, Senate Republicans approved the change. But the state House
balked, and the amendment was removed. A
triumph for democracy, right?
So what's Therriault really trying to do? Simple. Alaska law does not
allow corporations to make political contributions to candidates or groups.
Therriault wants to change that because the Republican Party would get more
corporate money than other parties. This is about nothing more than fattening
the Republican Party's bank accounts. Would it? You bet. How do we know? Well, a
court ruling allowed corporate contributions for a brief period in 2001, and the
Republican Party mistakenly reported some of what it got: $25,000 from Veco,
$12,000 from Cornell Companies Inc., $10,000 from Gray Line of Alaska, $8,000
from Philip Morris USA, $7,500 from Holland America and so on. Selfless giving?
Hardly. Veco and Cornell wanted a private prison; Gray Line and Holland America
didn't want a cruise ship tax; Phillip Morris didn't want higher tobacco taxes.
You get the picture. Alaskans don't want big money in their state's politics.
They've said so at the polls. But Gene Therriault doesn't care about that. He
wants the dough for his own partisan purposes. Better keep an eye on him.
Arkansas
Nuclear One
Wackenhut (Group 4)
May 16, 2005 Courier News
After Friday’s negotiations between Arkansas Nuclear One security force
representatives and Wackenhut Corp., there’s a good chance no strike will
occur at the plant. According to Darrell Williams, president of the United
Government Security Officers of America Local 23, the second meeting between the
two parties was more productive than the first. However, the final decision on
whether Friday’s revised contract will be accepted is up to the 79 unionized
security guards. That decision will be made later this week when Williams and
his negotiations committee present the new information. “I really think the
new contract will be accepted,” Williams said. “We’ve done all we can do
without going to even more drastic measures, so hopefully we will have a
contract by the end of (this) week.” After the guards’ threat of a strike in
mid-April with claims of low wages and poor benefits, Wackenhut, who has
contracted with Entergy since 1991 to guard Arkansas’ only nuclear power
plant, brought some new contract plans to the table.
Cummins Unit
Lincoln County, Arkansas
Correctional Medical Services
September 8, 2005 Northwest Arkansas News
An inmate died last year after a prison doctor neglected to effectively
treat an ailment that caused his lungs to fill with infected pus, according to a
lawsuit filed Wednesday in Jefferson County Circuit Court. Willliam Jobes died
at Jefferson Regional Medical Center after being transferred from the Cummins
Unit in Lincoln County on Feb. 9, 2004. About two months later, he received a
posthumous pardon by Gov. Mike Huckabee. Five days before he died, Jobes, 50,
had been admitted to the Cummins infirmary after complaining of pain in his left
side and back for three weeks. Dr. Olabode Olumofin ordered a chest X-ray, which
showed a buildup of fluids in Jobes’ chest. Olumofin tried to drain the fluid,
but it would not flow through a catheter. The lawsuit contends that the lab
reports "were blatantly and willfully disregarded" by Olumofin, who
"wholly failed to take any action in response to save Bill Jobes’
life." Olumofin works for Correctional Medical Services Inc., a St.
Louis-based company that provides medical care for Arkansas’ 13,000 inmates
under a $38 million contract. The company has contracts for prison and jail
health in 26 other states and is responsible for 212,000 prisoners nationwide.
According to federal court records, Correctional Medical Services has been named
as a party in about 200 suits in the Eastern District of Arkansas. A suit filed
Aug. 16 in Little Rock against the company contends that incompetent medical
care provided by Dr. Craig Bardell at the McPherson Unit in Newport led to the
Oct. 23, 2004, death of 47-year-old Virginia Morris. Morris, the mother of two
grown sons, was seven months into a 10-year sentence on drug charges when she
died after months of neglect by Bardell, who resigned in late July 2005,
according to the suit. The Morris suit alleges that the company "has a
history and reputation of customarily cutting corners in prisoner health care to
maintain high profits" and trains its personnel "to be deliberately
indifferent" to prisoners’ health needs.
Hot
Spring County
Hot Springs, Arkansas
Correctional Medical Services
April 20, 2002 A wistfulness hung over a tour Friday of the modern state prison
unit under construction. When completed in October, the 948-bed medium-security
unit will be the first in Arkansas' prison system to house inmates entirely in
cellblocks, not the barracks-style housing that inmates and prison staff
dislike. But with mounting expenses and a new round of budget cuts, prison
officials said Friday, the facility will remain empty until they can figure out
a way to come up with the money needed to operate it. Rising medical expenses
loom as well. The prison system's medical contractor has asked for a 23 percent
increase to renew its contract with the state, prompting a call from prison
officials to review alternatives. The prison system is now being charged $179.58
per inmate each month to pay for health services. That figure will rise to
$184.52 under the final year of the contract, which begins July 1. Under the
proposed contract for the next fiscal year, the cost per inmate per month would
rise to $227 per inmate, or 23 percent. The prison system contracts health care
with Correctional Medical Services of St. Louis. The current agreement expires
in June 2003. More than a dozen other providers expressed interest in taking
over, but in the end, only Correctional Medical Services offered a bid.
Correctional Medical counted on holding downs costs, but the company couldn't
save enough to overcome rising medical expenses, which ranged from 4.5 percent
to more than 5 percent, Max Mobley, prison system deputy director, said. While
praising Correctional Medical, board Chairman Mary Parker directed two other
board members to lead a special committee to study alternatives for delivering
health care to the system's 12,400 prison inmates and the nearly 1,000 residents
of the community corrections centers. Saying the board owed it to taxpayers,
Parker said no idea should be left off the table, including the
"drastic" measure of the prison system operating its own health-care
system. Mobley and other prison officials had met Thursday with the University
of Arkansas for Medical Sciences chancellor to discuss a possible partnership.
(The Arkansas Democrat-Gazette)
McPherson Prison
Newport, Arkansas
Correctional Medical Services
(formerly run by Wackenhut Corrections)
March 2, 2006 New York Times
Shawanna Nelson, a prisoner at the McPherson Unit in Newport, Ark., had been in
labor for more than 12 hours when she arrived at Newport Hospital on Sept. 20,
2003. Ms. Nelson, whose legs were shackled together and who had been given
nothing stronger than Tylenol all day, begged, according to court papers, to
have the shackles removed. Though her doctor and two nurses joined in the
request, her lawsuit says, the guard in charge of her refused. "She was shackled
all through labor," said Ms. Nelson's lawyer, Cathleen V. Compton. "The doctor
who was delivering the baby made them remove the shackles for the actual
delivery at the very end. The experience of giving birth without anesthesia
while largely immobilized has left her with lasting back pain and damage to her
sciatic nerve, according to her lawsuit against prison officials and a private
company, Correctional Medical Services.
January 13, 2006 Arkansas News
A legislative committee Thursday questioned the state Department of
Correction's use of $8 million in salary savings from open positions for other
needs within the prison system. Prison officials went before lawmakers seeking
permission to take the money from the agency's regular salaries account. Prison
Director Larry Norris said about $5.5 million of the money would be placed in
the system's medical assistance account. Rep. Horace Hardwick, R-Bentonville,
asked Norris if he would consider privatization. Norris said he did not want to
consider privatization because it has not worked in the state in the past. Two
prison units in Newport, the Grimes Unit and McPherson Unit, were managed by the
Wackenhut Corrections Corp. of Coral Gables for several years, but management
problems forced the state to retake control, the prison director said. "We've
tried it and it did not work," Norris said. "In my opinion, they can't do it
better for less."
August 21, 2005 Arkansas Gazette
A doctor who recently left his job as medical director at the state’s prison
for women in Newport was so incompetent and indifferent to patients’ needs
that he caused an inmate’s death last year, according to a federal lawsuit. In
the negligence lawsuit filed last week in Little Rock, Larry Morris Sr. of
Rosston in Nevada County blames Dr. Craig Bardell, 54, for the Oct. 23, 2004,
death of his 47-yearold wife, Virginia Morris. The mother of two grown sons died
seven months into a 10-year sentence for a conviction of possessing and selling
crack cocaine. The suit also names as defendants a registered nurse, Cheryl Pigg,
who worked under Bardell at McPherson Unit in Jackson County; and Correctional
Medical Services, the St. Louis-based company that employed Bardell and that has
been the target of numerous lawsuits across the country alleging improper inmate
care. At least 199 cases have been filed against the company in the Eastern
District of Arkansas, according to federal court records. One lawsuit, settled
in November 1997, involved the July 29, 1995, death of a diabetic inmate at the
Pulaski County jail, where the company then provided medical care. The Arkansas
Democrat-Gazette filed a successful lawsuit in 1995 against the sheriff’s
office to get access to the company’s medical guidelines. The company
currently provides medical services to more than 13,000 Arkansas inmates under a
$38 million contract. With contracts in 26 other states, the company is
responsible for the health care of more than 212,000 prisoners nationwide,
according to the lawsuit filed last week. Bardell
previously worked as medical director of a women’s prison in Pennsylvania
where, according to a lawsuit settled in May for $2.15 million, a 26-year-old
woman died in 2002 from an asthma attack after he withheld her medication.
Court
records show that, after Bardell pleaded guilty in 2001 to federal Medicare
fraud charges, the Pennsylvania State Board of Medicine eventually suspended his
medical license for five years, retroactive to Nov. 6, 2002, with the suspension
stayed in favor of five years’ probation.
December 8, 2003
Inmates at two Arkansas prisons "experienced deliberate indifference
towards their serious medical needs" and had "inadequate
protection" from physical harm and sexual misconduct, the U.S. Department
of Justice concluded after an 18 month investigation. In a report released
Wednesday, federal authorities described inadequate health care and safety
precautions at the McPherson and Grimes units in Newport that amount to
"unconstitutional conditions." Inmates lived in unsanitary and
unsafe conditions, the department concluded. Federal investigators
described several examples of what they consider inferior care at the McPherson
unit, the state’s only women’s prison, and at Grimes, which houses young
men. After complaining of chest pains, one inmate who had recently
undergone open-heart surgery was given Tylenol and sent back to his unit.
Another inmate who was sick with symptoms of appendicitis was not referred to a
doctor. A number of inmates also complained that they were disciplined
because their symptoms diminished between the time they requested medical
attention and the time they saw a nurse. The Justice Department suggested
several remedies, including increasing staff and developing new policies and
procedures. Larry Norris, director of the state Department of Correction, denied
that conditions at the two prisons were as egregious as federal officials
contend. He did acknowledge some failings by previous management of the prisons.
Wackenhut Corrections Corp., a private company, operated the Grimes and
McPherson units from 1998 until July 2001. "We know that we had some
problems up there, and we were working on them when [investigators] were up
there, and we have continued to work on them since," Norris said.
"Some of [the report] we agree with. Some of it we don’t."
Norris declined to discuss specific aspects of the report. St. Louis-based
Correctional Medical Services began providing for Grimes and McPherson in July
2001. Spokesman Ken Fields said the Justice Department report does not reflect
the care the company provides. "It’s an initial report, and it’s based
on a few visits to the prisons conducted as far back as 18 months ago," he
said. "Based on our initial review, it contains a number of inaccuracies
and does not reflect fairly the medical care being provided each day to
inmates." INADEQUATE CARE The state pays Correctional Medical
Services $32 million per year to care for its 13,000 inmates in Arkansas’ 18
correctional units. That contract also includes the care of inmates in centers
run by the state Department of Community Correction. McPherson and Grimes are
about a quarter mile apart. McPherson was designed to house about 600 women, but
during the Justice Department’s inspection, the facility held about 700 women.
The Grimes unit houses about 600 young men ages 16 to 24. The Justice
Department inspected the two facilities during three- and four-day visits in
July, August and September of 2002. Investigators interviewed administrators,
security staff |
