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ABUSE
"It's ridiculous to have anybody live like that. To me, that's not even human."
Mary Braswell, Frank Horton's grandmother  about how her mentally ill grandson went 9 months without a shower at CCA's Metro-Davidson Detention Center in Nashville, Tennessee. Tennessean, March 24, 2008

“It might be more realistic to empty the centre briefly, so that it can be relaunched with a properly trained and reinvigorated staff, focused on plenty of good-quality, purposeful activity, dynamic security, and an emphasis on appropriate behaviour within clear boundaries.”
Anne Owers, UK Chief Inspector of Prisons, suggestion to close the jail after finding a lack of control and order at Group 4's Oakhill Secure Training Unit. The Times, March 17, 2008

"Sometimes you need to restrain a child to protect them from themselves, but there is a difference between restraining a child and beating a child."
Carol Pounder, mother of Adam Rickwood who killed himself after a being hit by a guard at Serco run Hassockfield Secure Training Centre in the UK. The Northern Echo, March 8, 2008

"It angers me that it took these people dying and full embarrassment in the press for this to happen."
Penny Ryder, of the American Friends Service Committee on the release of a scathing report on the health care provided by Correctional Medical Services in Michigan Prisons. Grand Rapid Press, February 6, 2008

"It's humiliating."
Lead class-action plaintiff Stephen D. Bussy on being strip-searched at GEO's George W. Hill Correctional Facility in Pennsylvania on a misdemeanor charges. AP, January 31, 2008

"He just came in and started choking me, and getting on top of me, and grabbing my hands and pulling them behind my back and stuff like that, and grabbing me in private areas."
Former GEO juvenile detention inmate Deon Olthoff, 18, on being abused by a registered sex offender that GEO hired as a guard at the Coke County Juvenile Justice Center. Dallas Morning News, December 6, 2007

"It pains me to think of all the people who have been mistreated there in the years since we first raised the issue. If the authorities had listened to us, then all that suffering could have been avoided."
Former Melbourne Custody Center employee Ros Atkinson on how her information on abuse was ignored by GEO Group and others. The Herald Sun, November 24, 2007

"I have received complaints from prisoners about their treatment by custodial staff, particularly allegations of assault."
Victorian Ombudsman George Brouwer on a beating of a detainee at GEO's Melbourne Custody Center. The Age, November 22, 2007

"It was not an assault. It was something that was consensual."
Evelyn Hernandez of the CCA's T. Don Hutto Detention Center about the rape of a detainee there. KXAN, October 31, 2007

"It seemed there was no end to the degradation he and other prisoners were to endure with substandard facilities."
Shirley Noble, who told a Texas Legislative Committee how her son, 43-year-old Idaho inmate Scot Noble Payne, endured months of horrific conditions then slit his own throat at a private Texas prison run by GEO Group. KRIS TV, October 12, 2007

"The unsafe conditions I witnessed at Coke County this weekend are unacceptable. We have zero tolerance for any form of abuse within the system, and those responsible parties will be held accountable."
Texas Youth Corrections Executive Director Dimitria Pope on announcing the decision to cancel its contract with GEO Group at the Coke County Juvenile Detention Center after a surprise visit uncovered some continuing problems. Oops. Dallas Morning News, October 2, 2007

"While there were issues with the standards in terms of food service and clothing and temperature and things like that, our reasons for taking people out are really much more fundamental than that. We just have serious doubts about Cornell at the facility."
Gary Mead, assistant director for detention and removal operations for ICE, on why ICE removed their detainees from Cornell's Regional Correctional Center in Albuquerque, New Mexico. Albuquerque Tribune, September 13, 2007

"They know that the child got injured somehow. They just don't know how."
Rob Johnson, a spokesman for regulators in Tennessee on the lack of oversight at the Chad Youth Enhancement Center. Philadelphia Inquirer, August 5, 2007


"If a jail treats its employees that way, how is it going to treat inmates?"
GEO guard's Attorney Mark Anthony Sanchez on GEO's Val Verde Prison upon learning Idaho was shipping inmates to the troubled facility. His client won a verdict against GEO for racial discrimination. The Olympian, July 10, 2007

"Is there any warrant for shackling the feet and binding the chest of an innocent detainee?"
Ninth U.S. Circuit Court of Appeals Senior Judge John Noonan on CCA's handling of an immigration detainee. Metropolitan News-Enterprise, December 7, 2004

"We're very concerned, We're very concerned."
CCA spokeswoman Cathie Sullivan on how  male guard was allowed to get access to a 17-year-old female inmate he allegedly raped. Hernando Today, December 1, 2004

"We have yet to find one of these organizations or individuals who can substantiate any of these claims, except maybe for an isolated incident that may have occurred years ago. I would challenge them to prove any of these allegations."
Steve Owen, CCA spokesman on allegations that CCA cuts corners, has little oversight and is one of the worst prison management systems nationwide. ZWire, May 23, 2004

ACCREDITATION
"You can have a good jail and still not be accredited."
Leflore County, Mississippi Sheriff Ricky Banks on cutting ACA accreditation contract requirement for CCA's Delta Correctional Facility. Greenwood Commonwealth, September 7, 2005

BENEFITS
"Currently, Cornell offers a health insurance package, but the employees have to pay 100 percent of the premium."
Valencia County Administrator Michael Oliver on Cornell. Albuquerque Journal, December 29, 2004

"We'll be making our current wages, (but) we'll be losing out on several things. If you don't have a county job, you don't have the retirement. What we've put (into our retirement), we'll get, but it won't continue."
Coshocton County Justice Center cook Janet Swaney on Aramark's take over of the jail food contract. Coshocton Tribune, July 23, 2004

BONDING
"I feel bad for the people of Hardin and understand that they want jobs. But I don't feel that this was handled appropriately, nor do I think we should base economic development on prison beds."
Montana State Senator Steve Gallus on a failed CiviGenics plan to hold inmates at a county jail in Hardin. Billings Gazette, January 7, 2008

"It's a small ripple, but it is fair to say that people in Montana who have their savings invested in tax-exempt mutual funds stand a chance to lose part of their asset value."
Michael Harling, executive vice president of Municipal Capital Markets on the possible default of bonds floated to build a CiviGenics jail. The Gazette, January 23, 2008

"Deprived of its essential function by state action, the detention center will face potentially catastrophic loss, including possible default on financing commitments."
 
Suit filed against the Montana's Attorney General 's opinion that Hardin County had no authority to import inmates from out of state into a CiviGenics jail. Billings Gazette, December 12, 2007


"The problem is, once that reserve fund is tapped, it becomes an event of default. (A default) casts a sort of pallor over it in the financial world. That isn't great, and we don't want that."
Michael Harling, executive vice president of Municipal Capital Markets on the Montana's Attorney General 's opinion that Hardin County had no authority to import inmates from out of state into a CiviGenics jail. Billings Gazette, December 4, 2007
 
"They issue the bonds, take on the debt and the promise is always if something goes wrong, there's no risk because the county didn't issue the bonds, the PFC (Public Facility Corporation) issued the bonds. But rating agencies don't differentiate between a PFC and the county. If the PFC goes default, its the same as if the county did."
Dr. Sean Chadwell, former Encinal, Texas city councilman on private bonding of prisons.

“They said they were worried about losing our bond rating, and that’s why we should continue to operate the facility. We lost it (bond rating) anyway."
Hood County, Texas Judge Andy Rash about MTC pulling out of a COP issue. Hood County News, February 1, 2006

"If somebody has the ability to pass a tax issue or a bond, I think they'd be foolish not to. That's still the cheapest and the best way to go."
Municipal Capital Markets VP Michael Harling on the use of Certificates of Participation vs. bonding for building prisons. For-profits use the COPs to get around voters on bond issues. Correctional News, July 23, 2004 

CHERRY-PICKING
 
"If you're cherry-picking the very best prisoners, like private schools do with students, the state ends up with the worst ones, thereby driving up our costs."
Minnesota state Rep. Debra Hilstrom on sending inmates to CCA's Prairie Correctional Facility. Pioneer Press, March 13, 2005

COST
"I think you saw us [in] April at our worst."
 Ernie Dixon, director of operations for The GEO Group, about the costs a riot in 2007 at GEO's New Castle Correctional Facility is causing. The Star Press, April 24, 2008

“It’s a slippery slope when every provider gets a different rate."
Patrick Brodhead, an analyst for the Colorado Joint Budget Committee on CCA getting a three percent increase out of the state after threatening to remove CO inmates if the state didn't pay. The Daily Sentinel, March 11, 2008

"We've got a negotiating disadvantage. The choice we've got to make is to give them a provider rate increase that is three times what we're giving to all other providers, or to build hundreds of millions of dollars in additional prisons. We don't have that hundreds of millions of dollars, and they know it. The decisions that have been made over the last 12 years (in using private prisons) have put us in a very difficult negotiating position."
Colorado Representative and Joint Budget Commitee Chairman Bernie Buescher on CCA's demands for a 5 percent increase in payments from the state. Pueblo Chieftain, February 6, 2008

"This bartering has gone on for better than a year now and I believe it's publicly embarrassing for both entities. For us to threaten lawsuit to go after monies that's rightfully ours is absurd. But to have mediated for anything less would have done a disservice to the public taxpayers who depend on those allocated revenues for infrastructure improvements."
Eloy, Arizona Mayor Byron Jackson about ongoing debate with CCA over the payment of construction taxes. Casa Grande Valley News, December 27, 2007

"I believe and this government believes, that our people have frankly received poor value, if not been ripped off, in many instances, by many flagship projects."
Scottish Justice Secretary Kenny MacAskill on Sodexho's Addiewell Prison. Press Association, December 4, 2007

"They have a blanket policy to keep their fingers crossed and hope these people are no longer their problem."
Greg Lauer, a Fort Lauderdale lawyer, on Armor's attempts at cost cutting at the expense of inmates at the Broward County Detention Center. South Florida Sun-Sentinel, November 27, 2007

"It tells me I shouldn't be running to privatization."
Utah Department of Corrections Director Tom Patterson on a study showing no reason for the state to privatize. Salt Lake City Tribune, September 20, 2007

"The cost to make those repairs would actually be double that, because we'd have to finance them, and we still wouldn't own the building."
Mike Sieving, Hamilton County, Ohio construction project executive, on the $44 million in repairs required at the CCA prison the county rents. City Beat, September 12, 2007

“We think we can save between 10 and 15 percent which is critical to us right now.”
Anthony Ventetuolo Jr., president of Avcorr Consulting on local detention facility corporation taking control of management from Cornell at the Wyatt Detention Facility, Rhode Island. Providence Journal-Bulletin, June 22, 2007

“It’s been a nightmare. I’m not voting for spending one more thin dime until we get our grant.”
Moore Haven, Florida Councilman John Ahern on hearing the $9 million engineering bill for water extension to GEO's prison. Glades County Democrat, June 13, 2007

"Business decisions across two administrations may result in New Mexico paying an estimated $34 million more than it should pay for private prison construction costs."
From audit by a New Mexico Legislative Finance Committee review team. New Mexico's private-prison spending rose 57 percent in the past six years. New Mexican, May 24, 2007

“It was the first time I’d heard we were actually going to have to put up money”
Adams County, MS Supervisor Henry Watts on CCA's not being upfront with all the costs for their prison proposal. Natchez Democrat, May 3, 2007

 ''I'm surprised because of the way the last contract was handled and terminated and because they were not the lowest bidder. My concern has always been making sure that the state fulfilled its end of the contract by imposing the fines"
Florida Senator Dave Aronberg upon learning that the DOC had given a contract back to Prison Health Services including an extra $250 million after they pulled out because they weren't making enough money on the first contract.
Tallahassee Democrat, October 24, 2006

"You're dealing with a private business here, and they are in it to make money and answer to shareholders. Our mission is public safety, and the ideologies don't always line up"
Oklahoma Corrections Director Justin Jones on Cornell's plan to evict state inmates for higher paying federal inmates. The Oklahoman, October 12, 2006

"It's the nature of the beast. That's why these people get contracts, and not just with us. They get contracts across the country because government is looking for ways to save taxpayer money, and that's exactly what we're doing."
Hernando County, Florida Purchasing Director Jim Gantt on why their CCA jail has high guard turnover. St. Petersburg Times, February 5, 2006

"We've tried it and it did not work. In my opinion, they can't do it better for less."
Arkansas Prison Director Larry Norris on privatization cost savings. Arkansas News, January 13, 2006

“A Fortune 500 company like Corrections Corporation of America can’t fix a toilet?”
Bay County, Florida Public Defender Walter Smith on CCA's inability to fix a toilet for over three months at their Bay County Jail. News Herald, January 11, 2006

"We were really surprised they not only bid on the Florida business but bid as low as they did. This is truly one of the most risky contracts that any prison health company could enter into."
Mark Hale, executive vice president and chief operating officer of Wexford, on Prison Health Services award of a Florida Department of Corrections contract. Ft Lauderdale Sun-Sentinel, January 9, 2006

"That's a costly remedy for the situation."
Idaho Gov. Kenpthorne spokesman Mike Journee on the cost of shipping inmates out-of-state to CCA's prison in Minnesota. Casper Star Tribune, November 15, 2005.

"It was too expensive to treat both."
Former First Correctional Medical employee, Dr. Ramesh Vemulapalli, on being told to treat inmate AIDS or hepatitus C -- but not both in Delaware. Wilmington News Journal, September 26, 2005

"It's going to cost the state a lot of money in the long run."
Dr. Robert Cohen on state a federal lawsuits Delaware faces regardless of Correctional Medical Services indemnification. Wilmington News Journal, September 25, 2005.

"CCA is adequate, but the fact is that costs are outpacing revenues and have brought us to this point. We'd like to see the jail operate within the existing revenues and not be an additional burden to the tax payers."
Tulsa County Undersheriff Brian Edwards on rising jail costs at CCA's David L. Moss Jail in Tulsa, Oklahoma. Tulsa World, January 26, 2005

"We want to be paid as much as the private jails."
Kenton County jailer Terry Carl on Kentucky paying for-profits $30.49 to $44.19 per day vs. $26.51 to county jails. News Enquirer, January 2, 2005

"I'm not, obviously, going to say we've wasted money."
Florida Juvenile Justice Association lobbyist Mark Fontaine on juvenile transfers increasing cost to the taxpayer. Orlando Sentinel, December 19, 2004

"One of my concerns is the county's broke, I cut my budget 20 percent from what I requested. The county does not have the money to pick up funding of the jail."
Tulsa County Oklahoma Sheriff Stanley Glanz on CCA's five-year 32% per diem increase at the David L. Moss Criminal Justice Center. Tulsa World, October 28, 2004

"Trying to save money by cutting corrections is scary for the public's safety"
Joe Lang, attorney for Cornell, told Valencia County, NM commissioners when the county took back control of their jail. Albuquerque Journal, September 22, 2004

''Without those capital improvements to the building, CCA's liability was too great to continue the contract.''
CCA spokeswoman Louise Chickering on why CCA won't spend $2.5 million on sprinklers for its Tall Trees buildings and therefore cancelled its contract. Tennessean, August 17, 2004


"The highest rate then for a residential treatment facility was around $121 a day per child. No other facility in residential treatment in our state was getting anything above that. And Cornell knew that."
South Dakota Child Protection Services administrator Virgena Wieseler on Cornell's demand for $179 per child at its State Training School in Plankinton, SD. Argus Leader, August 5, 2004

"Every contract is unique."
CCA spokeswoman on whether CCA was going to reimburse the government for costs associated with a riot at their Crowley County CF in Colorado. Market Watch, July 21, 2004

"That does change what is offered"
Debbie Albert of Aramark on why meal quality declined after a new contract with New Mexico cut payments by about 20 cents per meal. The New Mexican, July 9, 2004

"I don't know of any other budget in county government that's doubled in five years."
Tulsa County Sheriff Stanley Glanz on CCA's increasing costs at the Tulsa Jail. Daily Oklahoman, June 15, 2004

CORRUPTION
"There is no disputing that [Miami-Dade Transit] was billed for hours not worked by Wackenhut security officers, which is a very serious offense.''
Miami-Dade County Manager George Burgess wrote in a memo to the Mayor regarding an audit showing that Wackenhut overbilled the County $6,000,000 for ghost employees. Miami-Herald, May 9, 2008

“It clarified the issue for me when I found out the sheriff is getting $12,000 a year from the company leasing the jail. I’m not going to accept funds from a private entity."
McLennan County Texas Sheriff candidate Randy Gates about the current sheriff's receiving a $12,000 "stipend" from CiviGenics. Waco Tribune, February 17, 2008

"I don't know what this money is for. I have some ethical consideration regarding this money."
Webb County, Texas Commissioner Jerry Garza on GEO's offer of $250,000 to the Commission that no one knew what it was for. Laredo Morning Times, November 14, 2007

"Just right now, I think it would be a bad idea to specifically look for contributions from GEO."
Texas State Rep. Jerry Madden on his annual fundraiser partly underwritten by GEO Group after one of its facilities was closed by the Texas Youth Commission and GEO was under investigation by the Legislature. Dallas Morning News, October 12, 2007

"Nobody in our department has worked for this company in the last six or seven years. They've also worked for PHS. They've also worked for about a dozen other companies. They go back and forth between the companies and state service."
Alabama Department of Corrections Commissioner Richard Allen defending his homeboys before legislative questioning about a CMS contract award. I don't think realized what he said. Huntsville Times, September 6, 2007

"The information that I got, from experts that reviewed the expenses, says they could not justify the $50 million. They padded the construction costs by an extra $20 to $15 million," Guerra said. "What is funny you get commissioners that are indicted for taking $10,000. I am just wondering who are the real crooks?"
Willacy County, Texas District Attorney Juan Guerra on how the county was sold private prisons. Killeen Daily Herald, November 13, 2006

"I said at the time, in 2004, on the Whittier proposal, someone's going to jail over this 'cause I could see how corrupt the process was."
Alaska Representative Eric Croft on FBI investigation into corruption within the legislature. Alaska Report, September 1, 2006

"We’re not going to tolerate companies coming in to take advantage of small counties and offering kickbacks and going on like it’s business as usual. Whoever offers kickbacks is just as guilty as those taking kickbacks."
Texas District Attorney Juan Angel Guerra on alleged bribes by Corplan and MTC. Valley Morning Star, January 8, 2005

DRUGS
"Anyone, especially an employee, trying to deliver contraband into our facility is taken very seriously."
Liberty County, Texas Sheriff Greg Arthur on two CiviGenics guards being charged with drug smuggling. Houston Chronicle, January 23, 2008

"The guards make $18,000 a year and the inmates are walking around with a thousand dollars in cash on them"
Former GEO Group inmate David Eugene Davis about his experience at GEO's Lawrenceville Correctional Facility in Virginia where over half the states illegal drugs are found. Richmond Times-Dispatch, March 18, 2007

“It’s hard to comprehend that someone would risk all that for $30.”
GEO Group's Val Verde County Jail Warden  John Campbell about guard being busted for smuggling pot into the jail. Del Rio News-Herald, January 1, 2005

"This is not something we anticipated with the jail."
Midland (Canada) Police Chief Paul Hamel on the increase in crack-cocaine in the community due to an MTC prison. The Mirror, September 29, 2004

EASE IN GETTING OUT OF CONTRACTS
“When you use private prisons, you become hostage to their setting the rate. And we always knew that this issue was out there.”
Colorado Representative Bernie Buescher on CCA's "extortion" of the state use of CCA prison space. The Daily Sentinel, January 15, 2008

“They said that if we don’t essentially do a 5 percent increase over each of the next five years, they will work at closing at least one of their prisons to Colorado prisoners and start bringing in out-of- state prisoners.”
Colorado Representative Bernie Buescher on CCA's "extortion" of the state use of CCA prison space. The Daily Sentinel, January 15, 2008

'I'm surprised because of the way the last contract was handled and terminated and because they were not the lowest bidder. My concern has always been making sure that the state fulfilled its end of the contract by imposing the fines"
Florida Senator Dave Aronberg upon learning that the DOC had given a contract back to Prison Health Services including an extra $250 million after they pulled out because they weren't making enough money on the first contract. Tallahassee Democrat, October 24, 2006

"You're dealing with a private business here, and they are in it to make money and answer to shareholders. Our mission is public safety, and the ideologies don't always line up"
Oklahoma Corrections Director Justin Jones on Cornell's plan to evict state inmates for higher paying federal inmates. The Oklahoman, October 12, 2006

"Any plan to artificially reduce the county jail population will invoke CiviGenics rights to exercise a 30-day termination provision."
CiviGenics' Chief Operating Officer Peter Argeropulos on forcing Columbiana County to keep the jail filled. Salem News, August 12, 2006

“They (private-prison firms) kind of know they’ve got us over the barrel. “If we don’t use them, we’ve got to ship people out of state. To a large extent, we can’t dictate to them like we did in the ’90s. They would like to see us in crisis when they open their doors.”
 Dave Schouweiler, purchasing manager for the Colorado DOC on having to use CCA and GEO. The Gazette, July 31, 2006

"This state is stuck in a partnership with private corporations -- there is no way that we can back out now."
Colorado DOC Executive Director Joe Ortiz on getting out of private prison contracts. Pueblo Chieftain, August 20, 2004

ECONOMIC DEVELOPMENT
"I feel bad for the people of Hardin and understand that they want jobs. But I don't feel that this was handled appropriately, nor do I think we should base economic development on prison beds."
Montana State Senator Steve Gallus on a failed CiviGenics plan to hold inmates at a county jail in Hardin. Billings Gazette, January 7, 2008

"There's a lack of work force up there. The population isn't there."
Montana state Sen. Trudi Schmidt on CCA's Crossroad's high turnover rate. Great Falls Tribune, January 11, 2006

"Now, they refuse to pay us ..."
Wheelwright, Kentucky Mayor David Sammons on CCA's refusal to pay a $10,000 per month payment to the town. AP, September 12, 2005


"They’re hitting us in the pocketbook."
Willacy County, Texas Judge Simon Salinas on the federal government not sending enough inmates into its MTC jail. Valley Star, February 10, 2005

"(Companies and public agencies) site these facilities where they'll find the least resistance and the cheapest land costs."
Houston County Commissioner El Franco Lee on the Federal Bureau of Prisons not taking public input on the siting of a private halfway house. Houston Chronicle, November 22, 2004

“(Southern Peaks) has already been a burden on law enforcement and a safety concern to the community and it was not represented that way originally. It’s almost an unfunded mandate when the court orders me to transport these kids.”
Fremont County, Colorado
Sheriff Jim Beicker on recent spate of escapes from Cornell's Southern Peaks Treatment Facility. Canon Cafe, October 8, 2004

"Part of the workforce is going to have to move here."
Toole County (Montana) Commissioner Allan Underal acknowledging the difficulty in finding qualified employees for CCA's planned prison expansion in rural Montana. Great Falls Tribune, August 20, 2004

"We have heard so much about how it's going to bring business here. Florence (AZ) has five prison, two of them private and that city has lost so many people because of it. Florence doesn't even have a supermarket anymore. What are we going to become."
Former Arizona corporation Commission attorney Patricia Cooper on MTC's proposal for a 500-bed facility in Benson, AZ. Benson News, August 4, 2004

"We provide evidence that prison construction has actually impeded economic growth in those rural communities that were already growing at a slower pace. Among slow-growing counties, it appears that new prisons do more harm than good."
Gregory Hooks, Chairman of the Department of Sociology at Washington State University on a recent study on the economic impact of prisons on communities. AScribe Newswire, July 19, 2004

"When this thing was built we had hoped there would be just more than the jobs. At some point in time we'd hoped there would be some financial benefit."
Pulaski County (IL) chairman Jerry Thurston on bringing GRW to run the Tri-County jail. The Southern Illinoisan, June 24, 2004

HIGH TURNOVER
"They seem to be understaffed and they also have a high (employee) turnover rate"
Attorney Mike Malloy about GEO's George Hill Correctional Facility. Newsof DelawareCounty.com, December 30, 2004

"The (high turnover rate) generally means that tenured staff is generally low, and when tenured staff is very low, sometimes they have difficulties dealing with situations that are not typical of everyday operations"
Colorado DOC's director of prisons, Nolin Renfrow about CCA's Crowley prison's turnover. Pueblo Chieftain, September 22, 2004

"But we still have a considerable amount of turnover. It's probably in line with the rest of the industry. It's just the nature of the business."
Securicor Facility Administrator Mike Smith on staff turnover at Florida's Cypress Creek Juvenile Detention Facility. Citrus Chronicle, June 26, 2004

"When you're recruiting and training people as corrections officers, many find when they're in training or in their first year that they aren't cut out as corrections officers -- and opt out."

George Zoley, Wackenhut Corrections CEO after the death of Ralph Garcia at WCC's Santa Rosa Facility. Garcia was making $7.89 an hour. Miami Herald, April 16, 2000

HIRING FORMER OFFICIALS
"I personally don't see anything wrong with it."
Former Georgia Legislator turned CCA lobbyist Dan Lee about revolving door politics.
Atlanta Journal-Constitution, February 13, 2005

"The transition from legislator to lobbyist is just too cozy right now."
 Georgia Rep. Mary Margaret Oliver about former legislators using public service for personal gain after leaving office. Atlanta Journal-Constitution, February 13, 2005

"The revolving door is spinning so fast it's now hit the department in the rear end.''
State Sen. Gloria Romero called for a state audit of the deals last week after the Los Angeles Times reported that Schwarzenegger's former finance director, Donna Arduin, was appointed to the board of directors of a trust that owns the facility that GEO Group plans to use. San Francisco Chronicle, February 4, 2005 

"Most companies want their lobbying teams to reflect the political landscape."
Chuck McMullen, a former aide to Tom Price, the former Georgia majority leader newly elected to the U.S. House, on CCA hiring the former Georgia floor leader as a lobbyist. Atlanta Journal-Constitution, January 14, 2005 

“During the initial contract term, the contractor shall not hire as an employee of contractor, any person who, at the time this contract is executive, is serving in an elected office by the County of Dickson.”
Amendment to CCA proposed contract language after questions were raised over possible hiring of Dickson County, Tennessee sheriff. Dickson Herald, December 28, 2004

“I think it’s vital that we have a direct line into the inner workings of that process. From my perspective, this is something we really need to do.”
Reeves County, TX Judge Jimmy Galindo on hiring Randy DeLay, brother of U.S. Rep. Tom DeLay, to lobby the federal Bureau of Prisons for inmates at the GEO run county detention center. Odessa American, September 14, 2004

"We are not concerned. He is being retained because of his ability to be kept up to speed with the decision making, like all of our lobbyists around the states. That is why we retain the individual."
Steve Owens, CCA spokesman on hiring David O'Leary, former CT Gov. chief of staff, under federal investigation into bid-rigging and possible state impeachment charges. Record-Journal, February 28, 2004

"This allows us to monitor ongoing public policy discussions in corrections. Additionally, lobbyists provide an avenue by which the company can inform and educate decision-makers of our industry generally and our company specifically."
John Ferguson, CCA CEO on hiring Connecticut Gov. John Rowland's former chief of staff. The Courant, February 23, 2004

LIABILITY
"However, they felt being administrators of the contract was putting the county in a position where it could be ..... liable for a facility it does not operate."
Williamson County, Texas spokeswoman Connie Watson on the county's move to end its contract with CCA at the troubled T. Don Hutto Correctional Center. CBS 11TV, October 3, 2007

"Insurance companies still end up paying, but government officials still find themselves spending time at depositions and trials. And the government is still held accountable in the public eye. Privatization was supposed to wash the stench of prisons off the government. But the stench is still there.''
New Mexico Attorney Mark Donnatlli on private prison liability. The New Mexican, January 13, 2007

"You're not going to reduce lawsuits by changing the name over the door."
OSS Law Enforcement Advisors consultant David Salmon on privatization of county jails. Sun Herald, August 21, 2006

"When government incarcerates someone, they have a responsibility to ensure their safety"
Hernando County Florida Sheriff Richard Nugent on recent suicides at the county's CCA jail. Hernando Today, January 25, 2006

"If a private company allows someone to get beat up or commit suicide, I can guarantee you that the county would be named in that lawsuit."
South Carolina Jail Administrators Association President Mark Fitzgibbons on contracting away prison liability. Beaufort Gazette, November 12, 2005

"I get named in all the lawsuits at the jail. We already deal with it to such a large extent that I think it's better we just have complete control over it anyway, because we're the ones that have to answer for it. Private companies aren't responsible to the public. We are."
Santa Fe County, New Mexico Sheriff Greg Solano on taking over jail responsibility from Management and Training Corporation. Albuquerque Journal, September 26, 2005.

"It's going to cost the state a lot of money in the long run."
Dr. Robert Cohen on state a federal lawsuits Delaware faces regardless of Correctional Medical Services indemnification. Wilmington News Journal, September 25, 2005.

"The government still retains the responsibility for correctional services. The fact that they outsource does not make them less responsible or less accountable. They still have a contract to manage and they have oversight responsibility."
Mike LoBue, executive director of the Association of Private Correctional Treatment Organizations. Yuma Sun, April 3, 2005


''While I understand the sheriff's position, and understand the health department's position, you just can't contract away the city's responsibility.''
Kelvin Jones, executive director of the Metro Human Relations Commission (Nashville, Tennessee) on PHS health care issues. Tennessean, March 6, 2005


"The sheriff, and not the defendant Lee County, has the responsibility to operate the Lee County Jail, and funding by the county does not affect this responsibility." 
U.S. District Judge John E. Steele (Ft. Myers, FL) on sheriff's liability in PHS death suit at the Lee County Jail. Naples Daily News, January 29, 2004

"Privatized approaches to operation do not relieve the county of responsibility for jail operations."
Jail consultant Howard Geisler on privatizing county jail. ZWire, September 8, 2004


"I don't care what you do, the sheriff is still liable. There's no way you can get out of it."
Indiana Sheriff's Association executive director Mike Eslinger on lawsuits under jail privatization. Courier-Journal, August 17, 2004

"The state had a contractual obligation to oversee the contract with these folks. The fact that you contract something out doesn't mean you wash your hands of responsibility"
Bart Lubow of the Annie E. Casey Foundation on Maryland's lack of oversight at CSC's Hickey School. Baltimore Sun, May 27, 2004

MANAGEMENT
“It might be more realistic to empty the centre briefly, so that it can be relaunched with a properly trained and reinvigorated staff, focused on plenty of good-quality, purposeful activity, dynamic security, and an emphasis on appropriate behaviour within clear boundaries.”
Anne Owers, UK Chief Inspector of Prisons, suggestion to close the jail after finding a lack of control and order at Group 4's Oakhill Secure Training Unit. The Times, March 17, 2008

“I think it was yesterday morning, I said, ‘By the way, you all did take out your warrant didn’t you?’ And that’s what triggered them to go do it. They should have done that right away. We would have done that, I think, right away.”
Davidson County Tennessee Sheriff Daron Hall on why it took CCA two days before getting a warrant issues for an escapee from their Metro Davidson County Detention Center. WSMV, February 20, 2008

"The rule appears to be at this point, you can't have a blanket policy. You would think that prison officials would be aware of it and would be careful."
David Rudovsky, a University of Pennsylvania law professor on an inmate being strip-searched at GEO's George W. Hill Correctional Facility in Pennsylvania on a misdemeanor charges. AP, January 31, 2008

"Evidently when she went through the metal detector, it didn't go off, or she got it past the guard that searched her clothing items."
Kentucky state police detective Mike Goble after a CCA employee committed suicide at the Otter Creek Correctional Facility. Honolulu Advertiser, January 26, 2008

"A depressing picture has been painted of Rye Hill Prison, of the availability of drugs within the prison and of low morale among inmates and prison officers."
U.K. Judge Richard Bray on sentencing a Global Solutions guard to prison for smuggling drugs into the Rye Hill Prison. BBC, December 11, 2007

"My hope is they are doing all that is necessary to determine what happened and how it can be prevented from happening again."
John Reilly, who, as acting superintendent, oversees the GEO Group's performance at the George W. Hill Correctional Facility on the recent firing of GEO's troubled warden. Philadelphia Daily News, December 1, 2007

"The issue here is a poor management climate, and it stems directly from his deficiencies as a warden."
John Reilly, the acting superintendent and top Delaware County official referring to GEO's George W. Hill Correctional Facility. Philadelphia Daily News
, November 29, 2007


“This is a jail, and it needs to be run like one. It shouldn’t have happened; I don’t want it to ever happen again.”
Bay County, Florida Commissioner Mike Nelson on recent accidental release of four inmates from CCA's Bay County Jail. News Herald, November 20, 2007

“That kind of carelessness is something we can’t have. I mean, they’re running a jail.”
 Bay County, Florida Commissioner Mike Nelson on recent accidental release of four inmates from CCA's Bay County Jail. News Herald, November 14, 2007

"There was some evidence that violent incidents were not consistently followed up or investigated, which led to prisoners stating that they, rather than the staff, were in control of the units."
UK Chief Inspector of Prisons Anne Owers on a report on Global Solutions Rye Hill Prison. The Guardian, October 9, 2007

"The reasons ICE left may or not be found in documents or specific numbers. It may simply be a feeling, which they have expressed."
Cornell spokesman Charles Seigel on why ICE pulled its detainees from the Regional Correctional Center in Santa Fe, New Mexico. Albuquerque Tribune, September 25, 2007

"We let our guard down. . . . We weren't complying."
John M. Hurley, a GEO vice president on a report about contraband, drugs, etc.  in their Lawrenceville Correctional Facility in Virginia. Times-Dispatch, September 12, 2007

"However, if we had operated RCC as we do our best facilities, no one would have had any basis for criticism. But we didn't."
Cornell Chairman and CEO James Hyman on Cornell's Regional Correctional Center in Albuquerque, New Mexico. Albuquerque Tribune, August 11, 2007

“They’re masters at telling you what you want to hear, and then when their butts in the crack, they renege on it”
Hernando County, Florida Sheriff Richard Nugent on CCA's lack of forthrightness regarding paying for inmate fingerprinting. Hernando Today, March 27, 2007

"You expect a little better communication and a little better adherence to the contract then what we're getting out of CCA"
Bay County Florida Commissioner George Gainer on CCA's hiring a new warden without consulting with the county even though its required by the contract. NEWS 13, February 6, 2007

"I think it's pretty universal."
Wyoming health services administrator Anne Cybulski-Sandlian on the bad press Prison Health Services earned.
Star-Tribune
, September 19, 2005

"Melbourne Custody Centre is mismanaged through and through." 
GEO correctional officer Bruna Moressi.
Herald Sun November 18, 2004

"Our capital is being wasted here, and our company is being undermanaged. We are not going to let you guys destroy this company. Your time at Cornell is limited."
Zachary George with Pirate Capital, a Connecticut hedge fund that owns 7.5 percent of Cornell's shares. Houston Chronicle, August 15, 2004

MISLEADING INFORMATION
"Instead of facing the issue head-on, there's all kinds of games and machinations and denials."
John Reilly, who, as acting superintendent, oversees the GEO Group's performance at the George W. Hill Correctional Facility on the finding of a racist photograph of GEO's guard union's president with a noose around her neck. Philadelphia Daily News, December 1, 2007

"The supervisors have authorized me to take whatever action is necessary. We have even talked about eminent domain proceedings."
Morris Township, Pennsylvania, Solicitor F. Cortez Bell on Cornell reneging on its agreements with the township. Centre Daily Times, Janaury 15, 2007

"We feel that a change order from an existing contract does not ensure the benefit of the 3 percent. The contract to build a new prison is not a change order or an existing contract. The contractor owes us the 4.5 percent."
Eloy, Arizona City Manager Jim McFellin on CCA's attempt to avoid paying the city higher taxes it agreed to. Casa Grande Dispatch, December 21, 2006

"They said they could help us on the second project if we gave them the third project, but now that they got the contract for the third project, they threw the second project back at us saying it is not their responsibility."
Willacy County, Texas District Attorney Juan Guerra on how the county was sold private prisons. Killeen Daily Herald, November 13, 2006

"This was a serious mistake, and a boondoggle of the nth degree. They sold it to us, and it didn't meet code."
Wisconsin Sen. Fred Risser on his states purchase of a Dominion prison in Stanley, Wisconsin. Journal-Sentinel, May 17, 2006

"We're not sure that we could get a clear title, because it's part of a $715 million loan package, with 32 other CCA facilities. We got out-lawyered. The contract is slanted toward CCA. Their lawyers wrote it in their best interest and the state's lawyers didn't catch it. The lawyers for the state who reviewed the original contract did a very poor job."
Montana State Senator Jim Shockley on CCA's contract for the Crossroads CC in Shelby, Montana. Shelby Promoter, January 26, 2005

“I asked how many times do you expect law enforcement will have to come out there (to Southern Peaks), and he said ‘oh, once or twice a year.’ Well, they filled that quota in the first couple hours.”
Fremont County, Colorado Sheriff Jim Beicker on Cornell's assurances that the public would have little trouble from their Southern Peaks Treatment Facility. Canyon Cafe, October 8, 2004

"They reviewed the profit-and-loss statements for the two fiscal years between July 2000 and June 2002. But the information provided by Cornell was not adequate to determine if the center was being operated efficiently."
Valencia County, NM Manager Mike Trujillo. Albuquerque Journal, September 22, 2004 

"We as a county would like to see a stronger commitment on behalf of Cornell - we evidently were mislead a little, too."
Aurora County Chairman Oscar Thompson on Cornell's attempt to get more money for its State Training School in Plankinton, South Dakota. Daily Republic, August 5, 2004

NEGLECT
"Now enters GEO with their paid lobbyists attempting to put a good face on this," Mr. Whitmire said. "I'm saying the corporation should back off. They've run a very poor facility that probably violates the youths' civil rights. ... Kids were stepping in their own feces. The sheets were such that a cat or dog wouldn't sleep on them."
Texas State Senator John Whitmire on conditions at GEO's Coke County Juvenile Justice Center. Dallas Morning News, October 5, 2007

"This is certainly a situation that we want to understand how it happened."
CMS spokesman Ken Fields trying to explain how a woman gave birth in her Maryland detention center cell without medical support. The Capital, December 1, 2005

"Something certainly went wrong, the man died."
Palm Beach County, Florida Circuit Judge Jeffrey Winikoff on Prison Health Services claiming it wasn't responsible for the death of an inmate at the Palm Beach County Jail. Palm Beach Post, September 16, 2005

''I don't see this is just a weird coincidence. I see this is a pattern based on other information I'm seeing.''
Nashville attorney David Raybin on PHS' consistent medical problems at the Metro Jail. Tennessean, February 1, 2005

"Hourly prisoner checks were not conducted or documented and shift change counts were not conducted or documented according to the state standards."
Oklahoma Jail Inspection Division report on inmate death at CCA's jail in Tulsa. Tulsa World, January 9, 2005


"In correctional health care you treat the symptoms. For example if an inmate has an abscessed tooth. We do not have to fix it, but we do have to treat the symptoms"
Union County Sheriff Steve Leverton on Advanced Correctional Services contract for the jail. News Examiner, December 31, 2004


"We're treated differently. There's eye contact, the guards know your name, the food and medical is better, and if you have a medical problem, they don't brush you off."
Southern Nevada Women's Correctional Center in North Las Vegas inmate LaTisha Babb on the difference since Nevada took over the former CCA prison. Las Vegas Review-Journal, November 8, 2004

"I had to intervene in may cases of men who were neglected."
Former nurse Theresa McAvinney on lack of care by CMS at the North State CF in Newport, VT. WCAX Channel 3 News, July 29, 2004

OVERSIGHT
"No WDOC Policy, Procedure or Directive is in place that requires the tracking and compliance of out of state incidents to ensure that these incident (sic) are properly tracked for compliance."
Maj. William Moore of the Wyoming Department of Corrections in a report about an inmate beating at CCA's Oklahoma North Fork Correctional Facility. Casper Star-Tribune, February 19, 2008

“The Department of Corrections is not responsible for the collections. The matter is ultimately an issue between OPM and CCA.”
DC DOC spokesperson Beverly Young on the city's lack of ability to collect an estimated $7.5 million owed it by CCA because two agencies are pointing fingers at each other.  Washington City Papers, February 15, 2008

"This contract has been running for over 10 years, and we were not provided a single monitoring report."
National Commission on Correctional Health Care on lack of oversight by the Michigan Department of Corrections over its contract with Correctional Medical Services. Detroit News, January 23, 2008

"There has been little oversight of this program, and self-reporting has allowed Wackenhut to operate without accountability and in relative anonymity."
Milwaukee County Sheriff David A. Clarke Jr. calling for an audit of Wackenhut Corp., claiming the company is doing a poor job despite its nearly $1 million-a-year contract to provide security on county bus routes. Journal Sentinel, December 19, 2007

"Even if you excuse the inexcusable – which is not knowing from the beginning that this guy was a registered sex offender – there were complaints that were filed that should have put them on notice long, long before he was terminated."
Dallas lawyer Bob Crill over GEO's hiring a registered sex offender as a guard at the Coke County Juvenile Justice Center. Dallas Morning News, December 6, 2007

“I want to know exactly what happens to these officers and have got an appointment to see G4. I want to know how prisons can operate functionally if there are no records kept on officers disciplined. They can then go and get a job elsewhere."
Shadow Welsh Secretary Cheryl Gillan on discrepancies in Group 4's records regarding fired guards.
Wales on Sunday, December 2, 2007

"It pains me to think of all the people who have been mistreated there in the years since we first raised the issue. If the authorities had listened to us, then all that suffering could have been avoided."
Former Melbourne Custody Center employee Ros Atkinson on how her information on abuse was ignored by GEO Group and others. The Herald Sun, November 24, 2007

"We told the company, we told the Ombudsman, we told Victoria Police, we told members of Parliament, and others, but the situation didn't improve."
Former Melbourne Custody Center employee Ros Atkinson on how her information on abuse was ignored by GEO Group and others. The Herald Sun, November 24, 2007

"The private prison contractor and the Government have a common interest in burying the issues."
Hugh de Kretser, executive officer of the Federation of Community Legal Centres on the difficulty in getting access to information a private prisons and jails in Australia. The Age, November 24, 2007

"The MCC appears to operate with only limited oversight by both GEO and Victoria Police and in my opinion the system in place to monitor incidents is unsatisfactory."
Victorian Ombudsman George Brouwer on a beating of a detainee at GEO's Melbourne Custody Center. The Age, November 22, 2007

“What concerns me is what else is going on out there that we don’t know about.”
Bay County, Florida Commissioner Mike Nelson on recent accidental release of four inmates from CCA's Bay County Jail. News Herald, November 20, 2007

“Managing prisoners out of state, quite frankly, is very, very difficult for us.”
Colorado Department of Corrections Director Ari Zavaras on shipping inmates to a CCA prison in Oklahoma. Daily Sentinel, October 15, 2007

"It was very simple that the monitors were not doing their job and there was a human failure. Who's monitoring the monitors?"
Texas State Sen. John Whitmire on the lack of oversight of GEO's troubled Coke County Juvenile Justice Center. KRIS TV, October 12, 2007

"I think it's outrageous. It just confirms what many of us suspected – that there was too close a relationship between the TYC employees and GEO employees."
Texas State Sen. John Whitmire on learning that the State had hired former GEO employees to monitor at GEO's troubled Coke County Juvenile Justice Center. Dallas Morning News, October 12, 2007

"They know how the NRC and licensee operate and feel no one wants to really find out if anyone is sleeping, because they already know they are."
Wackenhut (Group 4) whistleblower at the Peach Bottom Atomic Power Station on NRC ignoring allegations into sleeping guards. York Dispatch, October 5, 2007

"What were they doing? That's what we're asking. I do imagine that we will be seeing personnel actions taken as a result of this."
Texas Youth Commission spokesman Jim Hurley on the lack of oversight by his monitors at the GEO Coke County Juvenile Justice Center. Dallas Morning News, October 3, 2007

“Times have changed and we simply need to get in front on this issue.”
Idaho Department of Correction Director Brent Reinke after an inmate suicide at Dickens revealed filthy living conditions and poorly trained and unprofessional staff at the GEO prison in Texas. Idaho Stateman
, July 31, 2007

"On contracts in general, we're going to be stepping that up. We want to take a firsthand look."
Idaho Department of Correction Director Brent Reinke on lack of oversight by the state into GEO prisons in Texas.
The Olympian, July 26, 2007

“Apparently this company is not on top of things, and the state employees [who ] are over this are not on top of things. No one is checking on anybody, and this is what happened. It’s just terrible.”
Arkansas Senator Terry Smith on learning about Cornell's losing its contract at the Alexander Youth Services Center. Arkansas Democrat-Gazette, November 4, 2006

“Of course it's a problem if the private company is supposed to be monitoring itself."
I.C.E. overseer John "Kip" Crowther on CCA's monitoring of itself. CBS5, November 2, 2006

'I'm surprised because of the way the last contract was handled and terminated and because they were not the lowest bidder. My concern has always been making sure that the state fulfilled its end of the contract by imposing the fines."
Florida Senator Dave Aronberg upon learning that the DOC had given a contract back to Prison Health Services including an extra $250 million after they pulled out because they weren't making enough money on the first contract. Tallahassee Democrat, October 24, 2006

"I am convinced that the necessary leadership will never be in place until CMS is ousted."
Dr. Jerry Walden in a report to US District Court in Michigan on the state of health care under Correctional Medical Services. Detroit Free Press, August 21, 2006

"They didn't have any knowledge of that at all. He was speechless at that point"
Hernando County Florida Sheriff Richard Nugent about CCA's management not knowing about CCA's release of an inmate. St. Petersburg Times, January 30, 2006

"The corrections department pays the CCA to house inmates and how they break that down is a question for CCA."
New Mexico Corrections Department's Tia Bland over their position in a lawsuit over religious programming at CCA's New Mexico Women's Correctional Facility. Cibola Beacon, November 22, 2005

"The Private Prison Monitor Unit visits two if not three times a month to check on the inmates and those inmates are allowed a grievance process"
Colorado DOC spokeswoman Alison Morgan about CCA's Tallahatchie, Mississippi facility. Pueblo Chieftain, June 3, 2005


"In the past we may not have scrutinized it as closely as we maybe ought to have"
 Kentucky Rep. Jesse Crenshaw chairman of the House corrections budget subcommittee on the state's not fining CCA for contract violations. Courier-Journal, October 30, 2004


"With private contracts, the key is oversight and monitoring. You have to hold their feet to the fire." 
Doug Sapp, former Kentucky corrections commissioner after learning CCA prison had no inspectors prior to a recent riot. Courier Journal, September 29, 2004

"The people in Kentucky were not always responsive to the complaints raised by our inmates before the riot"
Vermont Corrections Commissioner Steven Gold told legislators after a riot at CCA's Lee Adjustment Center. Times Argus, September 25, 2004

“I know for a fact that when they know we’re coming things are really perfect.”
Dr. Laura Bedard, Florida Correctional Privatization Commissioner (CPC), on dropping in on private prisons unannounced. CPC meeting, March 11, 2004

POLITICAL INFLUENCE
"Geo should be ashamed and anyone who's rallying behind Geo should also hold their head in shame."
Texas Youth Commission Acting Executive Director Dimitria Pope on damage control efforts by GEO supporters after horrid conditions at GEO's Coke County Juvenile Justice Center came to light. San Antonio Express-News, October 5, 2007

"Now enters GEO with their paid lobbyists attempting to put a good face on this," Mr. Whitmire said. "I'm saying the corporation should back off. They've run a very poor facility that probably violates the youths' civil rights. ... Kids were stepping in their own feces. The sheets were such that a cat or dog wouldn't sleep on them."
Texas State Senator John Whitmire on conditions at GEO's Coke County Juvenile Justice Center. Dallas Morning News, October 5, 2007


"Nobody in our department has worked for this company in the last six or seven years. They've also worked for PHS. They've also worked for about a dozen other companies. They go back and forth between the companies and state service."
Alabama Department of Corrections Commissioner Richard Allen defending his homeboys before legislative questioning about a CMS contract award. I don't think realized what he said. Huntsville Times, September 6, 2007


"You give money strategically."
University of Kentucky political scientist Donald Gross on corporations, like CCA, giving to the governor's mansion restoration fund. Lexington Herald-Leader, October 25, 2005

"When these out of state interests pour money into Wisconsin elections, they don't care about our state's well-being. They are out to obtain benefits for themselves. It's time that Wisconsin elections were cleaned up and stopping out of state contributions is one way to start doing that."
Wisconsin Rep. Spencer Black on legislation to ban out-of-state political contributions. WisPolitics.Com, October 17, 2005


 
"With CCA, you have to look especially because of its political ties. Privatization is payback, it's political patronage, let's face it, and that troubles me."
Kentucky Rep. Robin Webb on deal with CCA to house 400 female inmates. Herald-Leader, July 12, 2005

"We see it as the civic responsibility of a major corporation."
Louise Chickering on CCA's $50,000 donation to Tennessee Governor Mansion face lift. Tennessean, July 4, 2005

"We absolutely get no favors in return, and we expect no favors in return."
Louise Chickering on CCA's $100,000 gift to troubled US House Majority Leader Tom DeLay's legal defense fund.
Star Telegram, December 1, 2004

"These political foundations have become methods for well-heeled corporate executives, lobbyists and others to purchase influence and face time with top politicians, and without the limits or disclosure required of campaign donations or lobbying." 
Rick Cohen, executive director of the National Committee for Responsive Philanthropy, on CCA's $100,000 gift to US House Majority Leader Tom DeLay's legal defense fund. Star Telegram, December 1, 2004

''We are supportive, regardless of party lines, of those individuals that believe in the private sector playing a role in delivering government services"
CCA spokeswoman Louise Chickering on why its political action committee has given 96 percent of its money to Republicans so far this election cycle. AP, October 25, 2004

"We support organizations that want to further public-private partnerships and efficient government use of taxpayer money."
CCA spokeswoman Louise Chickering on contributing over $370,000 to political groups in Tennessee. Chattanooga Times Free Press, October 13, 2004

"One thing I underestimated is the politics in this business"
GRW executive Gil Walker on political influence. Tennessean, June 4, 2004

"This is nothing but greed and politics winning over what's best for the taxpayers."
Florida Correctional Privatization Commissioner Sam Block on the vendors getting the CPC abolished because they were looking to re-bid their contracts. Tallahassee Democrat, May 26, 2004

PROFITS
"I don't like doing business when we're being held hostage, and that's exactly what this is."
Colorado Representative Buffie McFayden on
on CCA's demands for a 5 percent increase in payments from the state. Pueblo Chieftain, February 6, 2008

"They're there to make a profit and they'll cut corners, and they'll cut back on services and they'll many times look the other way when abuse is taking place."
Texas State Sen. Juan "Chuy" Hinojosa on privatized prisons at a legislative hearing on GEO's troubled Coke County Justice Center. KRIS TV, October 12, 2007

"We dismissed the vendor for a failure to produce a profit."
Seal Beach , California police Chief Jeffrey Kirkpatrick, explaining that the Cornell jail in the city's police station on Seal Beach Boulevard was losing money. Orange County Register, June 28, 2007

'I'm surprised because of the way the last contract was handled and terminated and because they were not the lowest bidder. My concern has always been making sure that the state fulfilled its end of the contract by imposing the fines."
Florida Senator Dave Aronberg upon learning that the DOC had given a contract back to Prison Health Services including an extra $250 million after they pulled out because they weren't making enough money on the first contract. Tallahassee Democrat, October 24, 2006

"You're dealing with a private business here, and they are in it to make money and answer to shareholders. Our mission is public safety, and the ideologies don't always line up"
Oklahoma Corrections Director Justin Jones on Cornell's plan to evict state inmates for higher paying federal inmates. The Oklahoman, October 12, 2006

"Any plan to artificially reduce the county jail population will invoke CiviGenics rights to exercise a 30-day termination provision."
CiviGenics' Chief Operating Officer Peter Argeropulos on forcing Columbiana County to keep the jail filled. Salem News, August 12, 2006

``They are all fine people, but their goal is to make money and that is very different from the public sector goal''
Oklahoma Senator Cal Hobson on legislation allowing for-profits to house maximum security inmates. KOTV April 8, 2006

"If we really do catch more aliens and if we really do lock them up, then we really do have an important source of growth for the private prison industry."
 Andrew May, an analyst with Jefferies and Co. on need for more prison beds due to the fight against terrorism. Reuters, December 17, 2004


"After 25 years of marketing bigger bombs to kill more people, it got to me"
MTC Chariman Robert Marquardt on getting out of Morton Thiokol and into the private prison industry. Salt Lake Tribune, August 22, 2004


"It's just not workable for us...We're losing money."
Steve Owens, CCA spokesman on not renewing its contract for the Southern Nevada Women's CF because of mounting financial loses. Review-Journal, February 25, 2004

"Indeed, because a private prison corporation’s first loyalty is to its stockholders, rather than the public interest, it is no surprise that cost-cutting measures jeopardizing prisoners’ rights are more likely in private facilities than in public ones."
US Supreme Court Justice Stevens writing in dissent in Correctional Services Corporation vs. Malesko, 534 US 61 2001

PROGRAMS
"They failed to provide the services they promised in the contract"
 Danny Thompson, director of auxiliary services for the North Carolina Division of Prisons on taking control of two prison back from CCA. Courier-Journal, October 30, 2004

"You've got to address those before a guy can get a job, and a lot of this stuff is busy work. How many people get out there and get a job tying horse hair?"
Shelby Montana Mayor Larry Bonderud on CCA's inmate programs, Missoula News, May 20, 2004

PRISON OVERCROWDING
"I would have never thought about prisoners as an import product, but evidently a Tennessee company and a Tennessee community has found a niche that works."
David Bohan, chief executive of BOHAN Advertising/Marketing on CCA's promo video encouraging California inmates to ship out to Tennessee due to overcrowding. Tennessean, March 6, 2007

"
God bless the sheriff. God bless the judges. They are bringing them in."
Cathy Sullivan, CCA's Hernando County Jail PIO, on jail overcrowding, St. Petersburg Times, May 18, 2004

PUSHING LEGISLATION
"This is nothing but greed and politics winning out over what's best for the taxpayers. DMS hasn't got a clue about operating prisons, but the vendors wanted the commission's demise just as soon as we said we were going to rebid the contracts."
Florida Correctional Privatization Commissioner Joel Block on vendors getting his commission abolished because of threats of contract rebidding, Tallahassee Democrat, May 26, 2004

"This is the time of year when the various legislatures are in session. We invest significant time introducing privatisation legislation and testifying for its adoption. This can be a lengthy, involved process, but it is vital to our business to have empowering statutes adopted. Once the statutes are implemented, a request for proposal usually follows. This legislative process also affords us an opportunity to work closely with elected officials and thereby understand what is important to them."
Charles R. Jones, Senior VP, Wackenhut, 1996 Annul Report as reported in Prison Privatisation Report International, No. 11 June 1997

RUNNING HOTELS
"The fact that CCA had the right to fill up any extra space with inmates from other jurisdictions coupled with the governmental entities' paying based on the number of inmates housed, makes these agreements look more like those between 'hotels, motels, rooming houses, and other facilities' and 'lodgers or occupants' than leases for real property."
New Mexico Appeals Court Judge Michael Bustamante on ruling against CCA's request for a $2.5 million tax rebate. CNN Money, September 19, 2007

"It's not like running a hotel. I'm sorry. Your hotel guests rarely riot."
Former CCA general counsel Richard Crane on the abrupt resignation of CCA's Chief Operating Officer, James Seaton a former Marriott hotel executive. Tennessean, August 11, 2004.

"As long as the industry continues to improve, which we think it will, these companies will be thought of a hotel companies," he added. "Because that's really what they do."
Don Hodges, president of Hodges Capital Management, on CCA and GEO, CNN/Money, April 22, 2004

RURAL COMMUNITIES
"All of these prisons are in small, rural communities. It's going to have a tremendous economic impact."
CCA Warden Ralph Kemp on news that Georgia was considering closing one of three private prisons in the state. Macon Telegraph, October 3, 2004

"I'm used to small towns. Most of CCA's facilities are in small towns, anywhere from 800 to 1500 people."
CCA Shelby, Montana's Crossroad CC assistant warden Sam Law. Golden Triangle News, September 8, 2004

SAFETY
"It's messed up."
CCA guard at the Crowley Correctional Facility about why the computer screen showed the cell doors open when in fact they were closed to reporter Maria Hinojosa. NOW, May 9, 2008

"I think you saw us [in] April at our worst."
 Ernie Dixon, director of operations for The GEO Group, about the costs a riot in 2007 at GEO's New Castle Correctional Facility is causing. The Star Press, April 24, 2008

"It's indefensible, in my opinion, that we put kids in a facility that's inadequate for adults."
Natrona Country, Wyoming Commissioner Matt Keating on a report that their troubled juvenile facility had been deemed unsuitable for adults years before. AP, April 19, 2008

"The inmate wasn't five minutes down the road by the time I hit the doors to report it."
Woman told KENS 5 that she tried to warn GEO guards that Esequiel Pena had broken out, but she says they didn’t listen.  KENS 5 News, April 1, 2008

"It's a tragic lapse of judgment."
John Reilly, GEO's George W Hill prison's acting superintendent on one of their guards being charged with having sex with a trustee. Philadelphia Daily News, March 26, 2008

“It might be more realistic to empty the centre briefly, so that it can be relaunched with a properly trained and reinvigorated staff, focused on plenty of good-quality, purposeful activity, dynamic security, and an emphasis on appropriate behaviour within clear boundaries.”
Anne Owers, UK Chief Inspector of Prisons, suggestion to close the jail after finding a lack of control and order at Group 4's Oakhill Secure Training Unit. The Times, March 17, 2008

"We need a formal way for him to be picked back up. And I would hate to hear that when this thing settles down, we look back and he was pulled over in Arkansas but there was no warrant, and therefore he was released.”
Davidson County Tennessee Sheriff Daron Hall on why it took CCA two days before getting a warrant issues for an escapee from their Metro Davidson County Detention Center. WSMV, February 20, 2008

"It is a matter of public safety. (Other states) are exporting their worst criminals to Arizona, and we can't even know what they are doing and what steps they are taking to protect Arizonans."
Dennis Burke,  Arizona Governor Napolitano's chief of staff on legislation to open private prisons in Arizona to public scrutiny. Arizona Republic, February 1, 2008

"What I emphasized to them is what occurred is a security breach. Once I got word of the suicide and how it occurred, my initial reaction was, how did a gun get in there?"
Clayton Frank, director of the Hawai'i Department of Public Safety, after a CCA employee committed suicide at the Otter Creek Correctional Facility. Honolulu Advertiser, January 26, 2008

"As a result of two or three things and my on-going concern about the jail, about staffing and (personnel) training and other issues, we asked the county commission to start looking into it prior to the uprising, which highlighted the need for commissioners to review their contract with Cornell Companies. I felt our office had to intervene."
New Mexico 12th Judicial District Attorney Scot Key on a Grand Jury investigation into Cornell operations at the Lincoln County Detention Center. 
Ruidoso News, January 25, 2008

"Custody officers claimed that staffing levels could at times be dangerously low, especially in ‘A’ wing and at weekends. They said that two members of staff had been assaulted over the past year, while there had also been a large number of less serious incidents. We sensed generally that staff seemed to be even more concerned about safety than they had been a year ago (and being under complement could also have contributed to this). Examples were cited where it was impossible to arrange relief cover for toilet breaks, meaning that prisoners were left unsupervised, except by CCTV, during these periods."
Scotland Chief Prison Inspector
Clive Fairweather on a recent report on Premier's Kilmarnock Prison. Scotland on Sunday, January 6, 2008

"It is of concern that witnesses spoke of a culture that involves staff favouritism; the centre being dominated by a few staff; tolerance of abuse of prisoners; and an environment where speaking out means job loss."

Victorian Ombudsman George Brouwer on a beating of a detainee at GEO's Melbourne Custody Center. The Age, November 22, 2007

“That kind of carelessness is something we can’t have. I mean, they’re running a jail.”
 Bay County, Florida Commissioner Mike Nelson on recent accidental release of four inmates from CCA's Bay County Jail. News Herald, November 14, 2007

"To me, it looked like one employee didn't do their job.”
Eldon McCumber, the Hinton (Oklahoma) Economic Development Authority's chairman brushing off reports that Cornell's Great Plains Correctional Facility had major security issues after two murderers escaped. The Oklahoman, October 9, 2007

"When we saw what a terrible job they were doing at Coke County, TYC had the ability to shut it down and move their youth."
Texas Sen. John Whitmire, chairman of the Senate Criminal Justice Committee, cited the "terrible job" Geo Group Inc. did running the West Texas youth lockup and said he plans to review adult corrections contracts the state has with the company. Houston Chronicle, October 5, 2007

"We have serious doubts about their (Cornell's) ability to provide the safe and humane environment we want for our detainees. That's the reason we are not there."
Gary Mead, assistant director for detention and removal operations for ICE, on why ICE removed their detainees from Cornell's Regional Correctional Center in Albuquerque, New Mexico. Albuquerque Tribune, September 13, 2007

"It's a half-mile from the high school, so the type of prisoner they're bringing in there concerns me."
Epps, Louisiana Mayor Jeff Guice on Emerald Correction's lack of openness on its West Carroll Detention Center. Houston Chronicle, July 22, 2007

"Considering the millions of dollars that we are spending on the Mainland, we would expect to get excellent service, excellent facilities, and ... I would expect that with their experience, they should be able to minimize any problems,"
Hawai'i Senate Public Safety Committee Chairman Will Espero upon learning that CCA had another mistaken cell door opening leading to inmate beating. Honolulu Advertiser, July 18, 2007

"Something's not right, and we need to make sure that we have an understanding of what this problem is."
Virginia state Sen. Kenneth W. Stolle about problems with contraband at GEO's Lawrenceville Correctional Center. Times Dispatch, May 23, 2007

"We believe we have reasonable grounds to believe the camp presents a substantial danger to public health, safety and welfare"
Liz McDonough, a spokeswoman for the Colorado Department of Health and Human Services on closing CEC's Alternative Youth Adventure after a 15 year-old died of a staph infection.  Denver Post, May 11, 2007

"They have been understaffed"
GEO guard's wife, Twilla Deaton on staffing issues after a riot at GEO's New Castle CF. The Star Press, April 25, 2007

"There were serious security concerns"
Arizona Department of Corrections spokeswoman Katie Decker on concerns over GEO's staffing levels at their New Castle CF in Indiana after a riot by over 500 inmates.
The Indianapolis Star, April 25, 2007

"Straight from the start I had expressed concern about the level of support and training. I told senior management about it and they didn't do anything."
Global Solutions Ltd Guard Daniel Daymond after a scathing report on an inmate's suicide. The Guardian, April 3, 2007

"CCA is in the position that we don't make excuses for an escape because there is none"
CCA's Hernando County Jail Warden Russell Washburn on why it took CCA four hours to inform the local sheriff that an inmate had escaped from his jail. St Petersburg Times, February 28, 2007

"You're dealing with a private business here, and they are in it to make money and answer to shareholders. Our mission is public safety, and the ideologies don't always line up"
Oklahoma Corrections Director Justin Jones on Cornell's plan to evict state inmates for higher paying federal inmates. The Oklahoman, October 12, 2006

"Basically, anybody could have gotten to them."
LCS co-owner Richard Harbison about how easy it was to tamper with a electrical fence control box (located in the ground, out in the open) at their East Hidalgo Detention Center, TX where six inmates escaped. KRIS TV, September 23, 2006

''The way we see it, there is lack of security there right now. There are a lot of safety issues pertaining to that"
Joe Magallan, a deputy with the U.S. Marshals Service in Texas, on LCS' problems after an escape of six inmates from their East Hidalgo Detention Center. Houston Chronicle, September 21, 2006

 "Prisoners in private prisons are no less violent, they're no less difficult. You are twice as likely to be attacked in a private prison as in a public prison. "
UK Prison Officers Association national general secretary Brian Caton on the use of batons in prison in the UK.  24 DASH, April 23, 2006

"Anytime you put an inmate in transport vans you put them in a less secure environment."
CCA's Bay County Jail Warden Kevin Watson on recent escape of CCA inmate from a TransCor van with faulty locks. News Herald, February 24, 2005


"When incidents of this nature occur, they cause the courts, law enforcement and the public to question the operation and security of the jail."
Hernando County Purchasing Director James Gantt on CCA's escape troubles. Hernando Today, December 22, 2004

"The way the jail is run, the way it was run when I was there scares me, it doesn’t feel safe ever."
CCA guard James Hall about the Bay County Jail. News-Herald, December 9, 2004

"There's no qualitative measure of what's safe."
Peter Mount, communications director at MTC's Central North Correctional Centre when asked by if the super jail is a safe place after three stabbings in 2004. Midland Mirror, October 13, 2004

“They’re not escaping, they are simply walking away from the facility."
Lisa Tauser, communications director for Cornell after a recent spat of escapes from their Southern Peaks Treatment Facility in Colorado.
Canon Cafe, October 8, 2004

"Everything I've worked to do here is going to go right down the drain because of incidents like this."
MTC jail Warden Kerry Dixon on an inmate rape at Santa Fe Jail. Santa Fe New Mexican September 30, 2004 

"Are we surprised that something like this happened and we're involved in it? Yes we are. In the six or seven years we've been doing business like this out of state it's the first time this has happened."
Ray Flum, director of inmate classification for the Vermont Department of Corrections, on Vermont inmate's riot at CCA's Lee Adjustment Center in Kentucky. AP, September 17, 2004

"Having six breakouts in the past eight years and only catching one of the 15 that have escaped, that's pretty scary."
Pearsall Mayor Roland Segovia on CSC's Frio County Jail on recent escape of five inmates. WOAI News 5, August 10, 2004

"It's absurd. How could you cut two holes through the fences and just walk out? Don't they have people watching them?"
Pearsall, TX resident Judy Stacy who lives two blocks from CSC's Frio County Jail on recent escape of five inmates. Express-News, August 8, 2004

"Why should the public worry about them fighting on the inside."
Tutwiler, MS. Mayor Robert Grayson on gang-related violence at CCA's Tallahatchie prison. Clarion Ledger, May 25, 2004

SALARIES
"There were not very many jobs out here. Any time you could take a state job, it was a better job for everybody because it paid more money. That's the only reason. It was like a step up from GEO. That's the way everybody viewed it."
Patti Frazee, former Texas state monitor clerk at GEO's troubled Coke County Juvenile Justice Center on why locals took jobs with the state after working for GEO. Dallas Morning News, October 12, 2007

"We cash (the guard's) paychecks, and I can tell you they make about $6 an hour — or about what we pay our clerks."
Epps, Louisiana Crystal Hale, 33, who runs the Best Way market on Emerald Correction's pay at its West Carroll Detention Center. Houston Chronicle, July 22, 2007

"The guards make $18,000 a year and the inmates are walking around with a thousand dollars in cash on them"
Former GEO Group inmate David Eugene Davis about his experience at GEO's Lawrenceville Correctional Facility in Virginia where over half the states illegal drugs are found. Richmond Times-Dispatch, March 18, 2007

"The few privatized jails I've seen have a tendency to pay minimum wage or slightly above, so you're going to have a problem with staff turnover."
American Jails managing editor Ken Kerle on pay and turnover at for-profits. Beaufort Gazette, November 12, 2005

"It is a challenge in trying to make salaries competitive with what is paid by the state."
CCA spokesman Steve Owen on competing with Colorado DOC pay and benefits. Rocky Mountain News, November 12, 2005

"But it's not necessarily going to be at the salary and benefits that they have now."
Beaver County, Pennsylvania Controller Rick Towcimak on CiviGenics taking over their jail. Beaver County Times,
 September 8, 2005


"I don't care who you work for, if you pay your people $6,000 more, you're going to get more people working that you want working for you and fewer that you don't. That's just a fact."
Florida Juvenile Justice Association lobbyist Mark Fontaine on why public facilities have less staff turnover than private ones. Palm Beach Post, December 5, 2004

"Originally, we thought people were going to start at $14 or $15 an hour, and instead they started at $8 or $9."
Brenda Loncake, Shelby, MT realtor about CCA pay, Missoula News, May 20, 2004

SECRECY
"It is a matter of public safety. (Other states) are exporting their worst criminals to Arizona, and we can't even know what they are doing and what steps they are taking to protect Arizonans."
Dennis Burke,  Arizona Governor Napolitano's chief of staff on legislation to open private prisons in Arizona to public scrutiny. Arizona Republic, February 1, 2008

"This a private settlement among private parties, and I'm obliged not to disclose the dollar amount."
Honolulu lawyer Myles Breiner on a settlement with GRW and two Hawai'i inmates who were sexually assaulted at the Brush Correctional Facility in Colorado. Honolulu Advertiser, January 8, 2008

"The private prison contractor and the Government have a common interest in burying the issues."
Hugh de Kretser, executive officer of the Federation of Community Legal Centres on the difficulty in getting access to information a private prisons and jails in Australia. The Age, November 24, 2007

"It is of concern that witnesses spoke of a culture that involves staff favouritism; the centre being dominated by a few staff; tolerance of abuse of prisoners; and an environment where speaking out means job loss."
Victorian Ombudsman George Brouwer on a beating of a detainee at GEO's Melbourne Custody Center. The Age, November 22, 2007

"What I'm really upset about is there was a seven hour delay before anyone at our place was ever notified, and what concerns me even more is what else is going on our there that we don't even know about?"
Mike Nelson, Bay County , Florida Commissioner, on release of 9 inmates from CCA's Bay County Jail. WJHG, November 20, 2007

''We have very comprehensive and detailed standards which we meet with our public partners in terms of information that is provided to them.''
CCA spokeswoman Louise Grant on why CCA opposes H.R. 1889 that would require private prison vendors under contract with the Federal Government to comply with FIOA requests.  The Morning Call, November 11, 2007

"There is a greater sense of fear and intimidation in this facility than perhaps any other I have been to."
Texas Youth Commission Ombudsman Will Harrell in his report on conditions at GEO's Coke County Juvenile Justice Center. Dallas Morning News, October 3, 2007

"We're trying to get on top of the situation."
Epps, Louisiana Mayor Jeff Guice on Emerald Correction's lack of openness on its West Carroll Detention Center. Houston Chronicle, July 22, 2007

"I want to make sure that what they're giving us is true and accurate. "I want something to go directly to corporate office up there that says you guys have got to be candid when we ask questions."
Hawai'i Department of Public Safety interim director Clayton Frank on CCA's continuing trouble with door locks at their Red Rock Correctional Facility in Arizona. Honolulu Advertiser, July 22, 2007

"Right now, I have some serious concerns and doubt of whether they are providing us with everything."
Hawai'i Department of Public Safety interim director Clayton Frank on CCA's continuing trouble with door locks at their Red Rock Correctional Facility in Arizona. Honolulu Advertiser, July 22, 2007

“It’s kind of unusual for me to sit up here and vote for something I haven’t seen and the city attorney hasn’t read over.”
Adams County, Mississippi Alderman Alderman James “Ricky” Gray after being asked to vote on an interlocal agreement for CCA that he had not seen. Natchez  Democrat, June 12, 2007

"Private, confidential, or otherwise protected material."
Prison Health Services' attorney on Guilford County, North Carolina, sheriff BJ Barnes request for information for his own contract with the vendor. News & Records, June 5, 2007

“Then they all of a sudden cancelled the visit that had been approved for the Hutto detention center and the New Jersey detention center."
United Nations Special Rapporteur on the Human Rights of Migrants Jorge Bustamante on being denied access to CCA's T. Don Hutto Correctional Center.
San Antonio Current, May 23, 2007

“It was the first time I’d heard we were actually going to have to put up money”
Adams County, MS Supervisor Henry Watts on CCA's not being upfront with all the costs for their prison proposal. Natchez Democrat, May 3, 2007

"We filed our report two weeks ago. When something is put on the agenda is not our business."
CCA's Hernando County (FL) Jail warden Don Stewart on why CCA did not report an accidental release of an inmate to the county commission. Hernando Today, July 28, 2006

"We received a report that talked about our inmates having a disturbance. There was nothing in there to make us think anything was wrong."
Idaho Department of Corrections operations administrator Pam Sonnen on GEO's lack of candor over an incident at its Newton, Texas facility. Idaho Statesman, June 9, 2006

"There's some sort of chink in the communications there."
Hawai'i Department of Public Safety spokesman Michael Gaede on why they found out about an inmate's death at CCA's Otter Creek, KY prison through the family and not CCA. Honolulu Advertiser, January 4, 2006

"However, we are not able to confirm amounts or any details on payments or deductions regarding the bonuses as these matters are commercial in confidence."
Queensland Corrective Services Minister spokeswoman Judy Spence on confirming GEO Group's contract compliance. Australian, November 30, 2005 

“The first I heard of this was in the newspaper. What upsets me and others is the fact that they held several meetings for the Charlotte residents, but were just trying to fly this over on us”
Dickson County resident Jimmy Stokes over plans by CCA to build a new jail for the county. Dickson Herald, December 30, 2004

"Most of the staff I had discussions with were concerned about being identified if they shared issues or concerns with me."
Bay County jail contract monitor Roger Hagen on CCA's correctional code of secrecy. News Herald, December 29, 2004

"My view is that public authorities must resist any suggestion from tenderers that the price of best value is to agree to withhold information which otherwise under freedom of information may be made available."
Scottish Information Commissioner Kevin Dunion on the public's access to secret contract agreements with security company Reliance. BBC, November 24, 2004

"I don’t know who in the world they’ve been talking to, but they haven’t been talking to me."
Roger Hagen, Bay County’s correctional program manager on CCA's claim it was sharing with county officials an "after-action" report about an inmate takeover at CCA's Bay County Jail. News Herald, November 9, 2004

"I was very concerned that we were not notified by Cornell that these people were even missing."
Florence, Colorado Police Chief Mike Ingle on Cornell's not notifying local law enforcement after an escape at its Southern Peaks facility in Colorado. Daily Record, October 7, 2004


"This incident made us aware that our policy for contacting local law enforcement needed to be changed."
 Cornell Director of Communication Lisa Tauser on Cornell's not notifying local law enforcement after an escape at its Southern Peaks facility in Colorado. Daily Record, October 6, 2004


"There's a lot of things that go into negotiations with private prisons that we don't know about and there is a lot that they do that help Colorado."
Colorado State Senator Ken Kester on his lack of expertise on CCA contracts. Pueblo Chieftain, July 28, 2004

STAFFING
“It might be more realistic to empty the centre briefly, so that it can be relaunched with a properly trained and reinvigorated staff, focused on plenty of good-quality, purposeful activity, dynamic security, and an emphasis on appropriate behaviour within clear boundaries.”
Anne Owers, UK Chief Inspector of Prisons, suggestion to close the jail after finding a lack of control and order at Group 4's Oakhill Secure Training Unit. The Times, March 17, 2008

"Moreover, there has been consistent turnover at staff-level positions, and, at [Young Correctional Institution] in particular, there is a problem with staff insubordination that needs to be addressed because it affects inmate medical and mental health services negatively."
Delaware independent monitor Joshua W. Martin III  in a 229-page report on Correctional Medical Services health care in this state. News Journal, February 1, 2008

"Last week, our office began training all jail staff and Cornell agreed to strategic planning to provide more training to hire more and more qualified people from a larger geographic area."
New Mexico 12th Judicial District Attorney Scot Key on a Grand Jury investigation into Cornell operations at the Lincoln County Detention Center.
 Ruidoso News, January 25, 2008

"We were told that CMS can unilaterally choose to reduce provider staffing from five days a week to two days a week, if it has trouble recruiting, and that CMS is not subject to any penalty or disincentive."
National Commission on Correctional Health Care on lack of oversight by the Michigan Department of Corrections over its contract with Correctional Medical Services. Detroit News, January 23, 2008

"Custody officers claimed that staffing levels could at times be dangerously low, especially in ‘A’ wing and at weekends. They said that two members of staff had been assaulted over the past year, while there had also been a large number of less serious incidents. We sensed generally that staff seemed to be even more concerned about safety than they had been a year ago (and being under complement could also have contributed to this). Examples were cited where it was impossible to arrange relief cover for toilet breaks, meaning that prisoners were left unsupervised, except by CCTV, during these periods."
Scotland Chief Prison Inspector
Clive Fairweather on a recent report on Premier's Kilmarnock Prison. Scotland on Sunday, January 6, 2008

"Your body is not designed to work 12 hours a day. The schedule is brutal. It's a killer."

Former Wackenhut (Group 4) guard Robert Hall on his work schedule at the Peach Bottom Atomic Power Station. AP, December 4, 2007

"You wonder where the hell were the detention officers in all of this."
MTC inmate attorney Gary Mitchell on the lack of staffing at the Santa Fe County Detention Center at the time his client killed another inmate. New Mexican, November 19, 2007

"I was working five, six days a week, 12-hour days, overtime. "It's hard to get people to go into that line of work."
Former Coke County, Texas guard John Christman on GEO's trouble with staffing. Dallas Morning News, July 29, 2007

"They have been understaffed"
GEO guard's wife, Twilla Deaton on staffing issues after a riot at GEO's New Castle CF. The Star Press, April 25, 2007

"There were serious security concerns"
Arizona Department of Corrections spokeswoman Katie Decker on concerns over GEO's staffing levels at their New Castle CF in Indiana after a riot by over 500 inmates.
The Indianapolis Star, April 25, 2007

"There's just not enough personnel. More security officers and more detention officers, should be placed there"
Joe Magallan, a deputy with the U.S. Marshals Service in Texas, on LCS' problems after an escape of six inmates from their East Hidalgo Detention Center. Houston Chronicle, September 21, 2006

"The few privatized jails I've seen have a tendency to pay minimum wage or slightly above, so you're going to have a problem with staff turnover."
American Jails managing editor Ken Kerle on pay and turnover at for-profits. Beaufort Gazette, November 12, 2005

"Staffing is hard to come by"
MTC's Santa Fe County Detention Facility Warden Kerry Dixon on trouble keeping medical staff. Tennessean, September 12, 2005

"We don't hire questionable people, and that's the embarrassing part"
GRW President Gil Walker on his company hiring guards with criminal records at their at their Brush Correctional Facility in Colorado. Rocky Mountain News, March 23, 2005

"Until there's more staff, there's not going to be a drastic improvement"
Former PHS administrator Stephanie Lawson on turnover at the Donaldson Correctional Facility in Jefferson County, Alabama. Birmingham News, March 18, 2005

"We knew the prison was full of thieves but we thought they were behind bars"
An insider at Premier's Kilmarnock  jail
after a staff member was caught on camera stealing inmates candy. Sunday Mail, October 3, 2004

“We’re working 12 to 16 hour shifts and we’re tired. No one get raises because we’ve burned up all the overtime because the program director didn’t hire anybody for three or four months in a row.”
CiviGenics employee
David Lucero on staff burnout. Ruidoso News, August 26, 2004

"We're going to have to attract more workers, more than we did before . "Part of the workforce is going to have to move here."
Toole County Commissioner Allan Underdal acknowledging the difficulty in finding qualified guards for expanding CCA's Crossroads prison. Great Falls Tribune, August 20, 2004


"This guy tells me, 'I'm doing a 480-year sentence and I'm 20 years in. A lot of these guys (guards) were bagging groceries last week. Who do you think is going to be better at what they do: me at being a prisoner or them at being a guard?"
Former New Mexico DOC Secretary Rob Perry on why he he wouldn't allow maximum security inmates at private prisons. Albuquerque Tribune, July 26, 2004

"At the end of the day, we were beset with some difficulties in attracting and training qualified staff."
Paul Doucette, Cornell VP of Business Development and Public Affairs, on not being able to maintain staffing at their New Morgan Academy in Pennsylvania. Daily Republic, September 4, 2003

TRAINING
"It was around the availability of personnel. The training of personnel. The certification. Licensing of personnel. Nothing deliberate. It was just a matter of logistics and timing. "
St. Louis,  Missouri MetroLink transit agency President Robert Baer on why Wackenhut (Group 4) lost its contract. St Louis Post -Dispatch, April 26, 2008


“It might be more realistic to empty the centre briefly, so that it can be re-launched with a properly trained and reinvigorated staff, focused on plenty of good-quality, purposeful activity, dynamic security, and an emphasis on appropriate behaviour within clear boundaries.”
Anne Owers, UK Chief Inspector of Prisons, suggestion to close the jail after finding a lack of control and order at Group 4's Oakhill Secure Training Unit. The Times, March 17, 2008

“Staff don’t like the way they are treated by management. They feel there is a lack of training. Some don’t want to be there. They are trained for half a day, once a week. They don’t feel they’re learning anything. It’s about time the Assembly looked at what was going on."
Former Group 4 warden on lack of training at Group 4's Parc Prison.
Wales on Sunday, December 2, 2007

"I assume they have some training, but I don't know."
Epps, Louisiana Police Chief Roosevelt Porter on Emerald Correction's lack of openness on its West Carroll Detention Center. Houston Chronicle, July 22, 2007

"Straight from the start I had expressed concern about the level of support and training. I told senior management about it and they didn't do anything."
Global Solutions Ltd Guard Daniel Daymond after a scathing report on an inmate's suicide. The Guardian, April 3, 2007

"None of the staff have training with psych patients and the centre is not properly equipped to deal with these people" 
GEO correctional officer Bruna Moressi about the Melbourne Custody Centre, Australia.
Herald Sun November 18, 2004

"Nobody trained me."
Registered nurse Deb Moore
on CMS at the North State CF in Newport, VT. WCAX Channel 3 News, July 29, 2004